What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

INES B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2023

good product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

we can work toguether sharing information

What is your favorite aspect of this product?

good good good very good

What do you dislike most about this product?

the dashbord

What recommendations would you give to someone considering this product?

yes all good

Pros

  • Acts with Integrity
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Productive

Tyler M.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Overall, HubSpot CRM is powerful & user-friendly

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It offers a centralized database where businesses can store and manage their customer information, including contact details, communication history, and deal stages.

What is your favorite aspect of this product?

integration allows for seamless data flow and collaboration across different teams

What do you dislike most about this product?

nothing. it works great

What recommendations would you give to someone considering this product?

HubSpot CRM offers basic reporting and analytics features to help businesses gain insights into their sales performance and identify areas for improvement. While the reporting capabilities may not be as robust as some standalone CRM solutions, they provide sufficient data to track key metrics and make informed business decisions.

Pros

  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Feature rich software, amazing for sales companies

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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