What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Matthew N.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great started CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease to use CRM when starting out with any B2B scaling business.

What is your favorite aspect of this product?

Integrations into GMail and other software integrations.

What do you dislike most about this product?

Sequences that are not dynamic enough.

What recommendations would you give to someone considering this product?

Go for it as a good starter CRM to your B2B business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Usman R.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use and reliable for sales and marketing

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is easy to use and very functional and for scheduling meetings for clients that are un reachable through phone. The Mobile app makes it very handy as it is a portable device and can be used for work remotely.

What is your favorite aspect of this product?

Favorite aspect of the product is Mobile application which performs as good as working on a desktop. Through which i can manage, communicate & plan accordingly as the day progresses on a daily basis.

What do you dislike most about this product?

The 2 factor authentication after every month.

What recommendations would you give to someone considering this product?

very reliable product and helps boosts up the sales and marketing

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Hasan H.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Hubspot is a very basic yet user friendly CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s more transparent and user friendly.

What is your favorite aspect of this product?

Lead management and the feature to see the working on the leads by other team members

What do you dislike most about this product?

It still needs more functions

What recommendations would you give to someone considering this product?

Yes, it a very diverse and useful CRM for startups to manage their team’s leads

Pros

  • Transparent
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Leverages Incumbent Status
  • Vendor Friendly Policies

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