What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Matthew N.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great started CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease to use CRM when starting out with any B2B scaling business.
What is your favorite aspect of this product?
Integrations into GMail and other software integrations.
What do you dislike most about this product?
Sequences that are not dynamic enough.
What recommendations would you give to someone considering this product?
Go for it as a good starter CRM to your B2B business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Usman R.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Jul 2023
Easy to use and reliable for sales and marketing
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is easy to use and very functional and for scheduling meetings for clients that are un reachable through phone. The Mobile app makes it very handy as it is a portable device and can be used for work remotely.
What is your favorite aspect of this product?
Favorite aspect of the product is Mobile application which performs as good as working on a desktop. Through which i can manage, communicate & plan accordingly as the day progresses on a daily basis.
What do you dislike most about this product?
The 2 factor authentication after every month.
What recommendations would you give to someone considering this product?
very reliable product and helps boosts up the sales and marketing
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Hasan H.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2023
Hubspot is a very basic yet user friendly CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It’s more transparent and user friendly.
What is your favorite aspect of this product?
Lead management and the feature to see the working on the leads by other team members
What do you dislike most about this product?
It still needs more functions
What recommendations would you give to someone considering this product?
Yes, it a very diverse and useful CRM for startups to manage their team’s leads
Pros
- Transparent
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Leverages Incumbent Status
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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