What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Stephanie D.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Love the training available for HubSpot!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much easier to use than other CRM's I have tried.

What is your favorite aspect of this product?

The learning academy is great. Hubspot offers much more than just the "basic" training.

What do you dislike most about this product?

Once a contact has been deleated you can no longer see past comments from that specific persons name.

What recommendations would you give to someone considering this product?

I would choose this over others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

John B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

easy to use, a wide breadth of features

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

the customization of the fields and how you can get user data tied into the program

What is your favorite aspect of this product?

it has a variety of in depth features and is customizable per user.

What do you dislike most about this product?

the customization and the data entry aspect can be overwhelming. can be lots of clicks to get everything right.

What recommendations would you give to someone considering this product?

i would recommend this product to other saas service providers who need a crm to track their leads/opportunities revenue etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

This product has helped beyond words

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Lot more easier to work with as it was a smooth transition

What is your favorite aspect of this product?

Just the fact it being a smooth transition

What do you dislike most about this product?

takes awhile to load sometimes

What recommendations would you give to someone considering this product?

if you want the job to be fast and accurate then buy this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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