What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Stella B.
- Role: Operations
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Sep 2023
Powerful Customer Relationship Management tool.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot Sales Hub gives a central database to create and manage all products or contact details of customers and leads, and prospects while other products do not have this ability which makes my work effortless. The seamless integration between HubSpot Sales Hub and HubSpot's marketing automation tools is a big advantage in that you can manage it according to the customer's demand and this allows for better alignment between you and your companions. I can create custom lead capture forms and embed them on websites or landing pages at any place or any time while some of other manufacturers do not have this feature as well.
What is your favorite aspect of this product?
HubSpot Sales is a widely used customer relationship management (CRM) and sales management tool. Its feature of Email tracking empowers salespeople to engage in anticipations and email automation saves time and ensures consistent communication with customers. Through links, we can help representatives to schedule their follow-ups progressively. Personalization is a key highlight it allows business to tailor the CRM to their unique workflows which allows completing tasks according to necessity.
What do you dislike most about this product?
Hubspot Sales Hub can also create a sense of vendor lock-in, for the new users which reduces their work efficiency in dealing with customers. Sometimes its performance was not steady which caused frustration in handling the situation in the required time.
What recommendations would you give to someone considering this product?
Hubspot aligns with business processes and terminology so that I can add custom details, interact with customers, and assign streamlined properties according to requirements. The CRM feature is a visual pipeline that lets me manage deals and sales opportunities through various stages. Sometimes it has a slow process but it can recuperate with situations.
Pros
- Efficient Service
- Generous Negotitation
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Simon M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Great CRM and sales lead management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Its usability and integration are great
What is your favorite aspect of this product?
Simple easy to use funtions
What do you dislike most about this product?
The CRM picks up spam contacts so a lot of management and filtering is required
What recommendations would you give to someone considering this product?
Give it a trial!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Tim L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great CRM!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to implement compared to the functionality it provides.
What is your favorite aspect of this product?
HubSpot Sequences.
What do you dislike most about this product?
Requires thorough planning to implement features effectively. Easy to add messy data.
What recommendations would you give to someone considering this product?
Have clean data in other systems if integrating. Test integrations thoroughly.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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