What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Matthew Grant N.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic, customizable CRM!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of customizing the dashboards and metrics.

What is your favorite aspect of this product?

Functionality of the product

What do you dislike most about this product?

The call feature of the product

What recommendations would you give to someone considering this product?

Hubspot is one of the best CRMs if you are looking for customizable functions and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Excellent product wins competitors like SF.com

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use is the key here. Simplistic screens and reporting. Very happy. Sometimes simplicity is all a user wants and hubspot delivers!

What is your favorite aspect of this product?

Dealflow and reporting is very clear and wins out against other vena that can often be complex and higher learning curve. Didn’t experience this hubspot!

What do you dislike most about this product?

Nothing else is needed, this is great product and I look forward to using other integrations and features

What recommendations would you give to someone considering this product?

Use of the email integration with sales and front office staff to track the external emails with clients and investors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paulette P.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. Very user-friendly and intuitive. Minimal training is needed.

What is your favorite aspect of this product?

Knowing an email has been opened and when.

What do you dislike most about this product?

I'd like more customizable fields.

What recommendations would you give to someone considering this product?

Checks all plans before purchase.

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Helps Innovate

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