HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Charles K. F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

I love how robust this platform is.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Deal sorting is very clean in the UX dept.

What is your favorite aspect of this product?

contact history and deal sorting.

What do you dislike most about this product?

How robust the product is.

What recommendations would you give to someone considering this product?

Seriously, don't spend money elsewhere.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

James C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Hub Spot CRM Platform Engaging Interface

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The fantastic component about Hub Spot CRM is that it is not an income centred nor an advertising focused CRM. It contains the unique fusion of both worlds and is rather recommended via me for any B2B SaaS agency.

What is your favorite aspect of this product?

The interface of Hub Spot CRM is extremely helpful, engaging and it covers all the basic requirements as well. There is also a free tier which offers a free trial which is beneficial for the users.

What do you dislike most about this product?

There are some problems with the program. As of date there is no routine mission alternative but, so you can't as an example set up a reminder to call a customer each week for instance. I do know that they're busy running on this even though. The pricing model is a piece steep, you could either go with the "cheap" plan, which offers you restrained features or the "steeply-priced" plans which allow you get admission to all the excellent capabilities.

What recommendations would you give to someone considering this product?

Hub Spot's CRM platform gives corporation software for advertising and marketing, sales, customer support, content control, and operations. Our platform turned into constructed from the ground up to be a powerful, integrated, and clean-to-use gadget that leads to higher purchaser reviews and enterprise growth.

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Friendly Negotiation

Leslie H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Functional, friendly but a little clunky

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to work with and light weight.

What is your favorite aspect of this product?

Enjoyed the cadences and uploading feature

What do you dislike most about this product?

didnt really like how the emails and contact lists were hard to locate

What recommendations would you give to someone considering this product?

improve contact sheet workflows so they make better sense.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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