What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Social Media Monitoring category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

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Since last award

99 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
6% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Visual Analytics

86

Social Media Channel Integration Inbound

86

Publishing

85

Dashboards and Reporting

85

Audience Segmentation

83

Sentiment Analysis

82

Collaboration

81

Influencer Identification

77

Competitor Tracking

76

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Breadth of Features

85

Quality of Features

85

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

HubSpot Marketing Hub Reviews

Shawne P.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Outstanding application for email marketing.

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot Marketing Hub is an amazing and fantastic tool for email marketing that enables us to engage and interact with clients from different corners of the World. It makes it easy for us to market our brands online thus saving time. It is super easy and fast to implement, set up and get started with. I like how simple the dashboard is which makes it easy to learn and understand.

What is your favorite aspect of this product?

HubSpot Marketing Hub helps us to engage with clients from anywhere anytime. It is a brilliant and powerful email marketing tool that does not demand any training to use. It is highly customizable to suit our needs and the customer support team is readily available. Since we started using it, it has helped us to improve our sales processes thus increasing productivity.

What do you dislike most about this product?

I have not yet experienced any challenges while using HubSpot Marketing Hub so nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend HubSpot Marketing Hub for email marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ferason M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

We make marketing management hassle-free

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

It is an excellent tool to carry all the marketing management smoothly, plus it has very useful features, such as creating a landing page for different promotions and campaigns that we launch. It also has a complete email marketing management, so we can monitor all customer behavior with our emails and optimize them to improve.

What is your favorite aspect of this product?

We can use this software to manage all the content of social networks, which makes it perfect, so we do not need any other software. It also allows us to perform a segmentation of potential customers, to efficiently target the campaigns we will launch. The tracking of visitors to our web pages is a tool that has helped us to improve the different sections of the page.

What do you dislike most about this product?

It can be an intimidating program thanks to its multiple functions and tools, so it requires not only previous knowledge in similar programs, but also time to understand it. It is also a bit expensive, so for small businesses it can be uphill to acquire it, although the many features it has, it is well worth the expense.

What recommendations would you give to someone considering this product?

It is the ideal program for a complete and effective marketing management, its tools and functions, allows us to know the failures we have at the time of creating the campaign, to improve and effectively increase sales. In addition to the fact that we can manage social networks through the same program, it makes it much more useful.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Hubspot necessary for our marketing

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

I am satisfied with HubSpot's overall contribution to our business processes. It has improved our online profile and given us a more in-depth comprehension of our prospects and customers. It's a helpful resource for pinpointing the specific topics and elements of your marketing materials that are responsible for attracting new visitors and generating sales leads.

What is your favorite aspect of this product?

All of our marketing demands are met by Hubspot. Hubspot enables us to centralize all of our Marketing tools, including bespoke landing sites, email processes, and social media, into a one, intuitive interface. Moreover, Hubspot provides an almost infinite number of optional add-ons. What would we do without it in Marketing?

What do you dislike most about this product?

HubSpot's price tag and the time it may take to see a return on investment are two major drawbacks. HubSpot is best appreciated as a tool for enhancing an established inbound marketing strategy. The value of HubSpot can be demonstrated with the aid of an effective SEO strategy.

What recommendations would you give to someone considering this product?

It does what we need it to, and we can quickly automate our marketing operations thanks to its APIs. We can also link our platforms for better contact management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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