GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Arunkumar R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Perfect webinar partner

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This more convenient to manage webinar and training sessions.compare with other tools more user friendly.webinar and training session easy to record and sharing.

What is your favorite aspect of this product?

Easy to organise the webinar over the global and make invite to the user more convenient way

What do you dislike most about this product?

There is no dislike overall perfect tool to manage webinars

What recommendations would you give to someone considering this product?

High quality of calls and videos. There is lots of tools for presentation.

Pros

  • Continually Improving Product
  • Reliable
  • Fair
  • Client's Interest First

Cons

  • Commodity Features
  • Charges for Enhancements

hector m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Goto meeting grabbed our eyeballs

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's integration capability is seamless and faster compared to other similar tools.

What is your favorite aspect of this product?

Its audio and video controls and quality are of high definition. Has intuitive interface and has one click to join meeting. File sharing and screen sharing is fantastic.

What do you dislike most about this product?

No bad comment about this tool

What recommendations would you give to someone considering this product?

Use goto meeting and you will praise it

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Caring

Setu Bandhan S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good Product, with some area to improve

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

THis is a good product with some area to improve, specially when the competitors in this areas are very strong.

What is your favorite aspect of this product?

Easy to install and implement in a mid sized organizations.

What do you dislike most about this product?

Integretion with other application is not as easy as other similar options

What recommendations would you give to someone considering this product?

Consider other similar available products and choose what best for your organization. Sometimes cheaper product is not the best suite option for your organization.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

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