GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Justina E.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Distraction free video conferencing.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting on mobile devices through the app. Is currently unrivalled by any other meeting software, in my opinion. I get meeting reminder alert on the mobile app, I have the option to dial into meetings via toll free lines , and there is the automatic bandwidth adjustment which reduces my bandwidth consumption and ensure I can still communicate effectively during video meetings, even when my internet connection isn't at its best.

What is your favorite aspect of this product?

The best thing about Goto meeting in my opinion, is that it is easy to use. I can join or initiate video conference calls with one click. I can as well share my screen and take down notes while a video call is ongoing. There is slide to pdf feature during meetings, which captures presentations during meetings and turns them to PDF files for me without prompt.

What do you dislike most about this product?

Goto meeting on web browser is just uninspiring, unintuitive and limited to use for video conferencing. Therefore , users need to download the desktop or mobile app. To be able to get the full Goto meeting video conferencing experience.

What recommendations would you give to someone considering this product?

For professionals always on the move, I think Goto meeting on mobile device in unrivaled.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Shreya G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and reliable for virtual collaboration

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Good quality video and audio

What is your favorite aspect of this product?

Easy to join the call and setup a meeting

What do you dislike most about this product?

Limited features and connectivity can be poor at times

What recommendations would you give to someone considering this product?

Reliable product for video calls

Pros

  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Less Inspiring
  • Less Generous
  • Commodity Features

Waswa W.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Team collaboration and communication platform.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is truly unique from other similar products because its easy to use, it has a very user-friendly interface, making it easy for both hosts and participants to join meetings quickly and efficiently. It also integrates seamlessly with other tools such as Outlook, Slack and Google Calendar making it easy to schedule and manage meetings. It also offers robust security features like end-to-end encryption, password protection and other security features to ensure meetings are secure and private.

What is your favorite aspect of this product?

High-quality audio and video. This makes it easy to communicate effectively during meetings. Mobile accessibility. Its easy to access it mobile devices, allowing users to join meetings from anywhere at any time. It also offers wide range of collaboration tools, such as screen sharing, file sharing and annotation tools. This facilitates effective communication and collaboration during meetings.

What do you dislike most about this product?

I have experienced slow connection during meetings. Sometimes also i experience inadequate customer support services.

What recommendations would you give to someone considering this product?

Highly recommend GoTo Meeting tool for great meetings and team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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