GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Muhammad T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to implement

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is so easy to use and a non-technical user can launch the video conference room without any problem.

What is your favorite aspect of this product?

It looks professionals and easy to manage either for video calls or video conference. It also can record the video call session for future reference and they compressed the video size, so not many space are used to store the recorded videos.

What do you dislike most about this product?

My experience using mobile apps for video call is so bad, the connection is keep interrupted and keep restarting the apps.

What recommendations would you give to someone considering this product?

Great product and very easy, novice user can running this software easily without too much learning curve.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Marilla R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Fully capable video conferencing system.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a really impressive platform for any type of device, this platform consistently helps distant communication, saving all kinds of costs of long distance communication with any colleague or customer. One of the things that makes its difference compared to other platforms is that it offers excellent resolution and excellent video quality for mobile devices, currently very few video conferencing platforms provide this to the user from their mobile device. The image resolution is perfect and enables a better collaborative work experience.

What is your favorite aspect of this product?

One of the things I like the most about GoToMeeting is that it provides me with an excellent interface which helps me to have a perfect interaction with the people who are communicating with me, offering me a great chat system, which is capable of allowing me to send and receive all kinds of images, documents or files in just a few seconds, in addition, in the same section of the chat, I can make internal configurations of the video conference that is being carried out, such as adding, removing participants, pausing the video conference or blocking someone from it. Its accessibility to all the features is perfect.

What do you dislike most about this product?

One of the things that I don't like at all about GoToMeeting is that this platform does not allow me to start a video conference until the person accepts the invitation, which is not to my liking, I would like to be able to start this video conference very much before, so you can organize all the details and fully configure the video conference, before the guests enter. In addition, GoToMeeting does not allow people to join my video conference using an access code, currently it only allows them to join it through an invitation link, which can be shared via email or some other social media means.

What recommendations would you give to someone considering this product?

Despite the limitations it has when someone wants to join our video conferences, I still consider that GoToMeeting is an excellent platform due to the great capacity it has to communicate to people with excellent video quality and perfect resolution image, which completely helps to have a great collaboration system. In addition, GoToMeeting is completely accessible, setting up a video conference is very simple, since all the options are in one place, and this saves time and allows no confusion in the settings. GoToMeeting without a doubt is a perfect video conferencing system for any company, fully trained.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Roy E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Meetings from any corner of the world.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products because you can connect through the internet on any device, creating instant meetings, sending invitations via email, configuring meeting audio options, and sharing the screen with guests. With complete ease of use, security, automated audio communication based on VoIP or telephone, maximum flexibility, and high definition video conferencing.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that for me and my colleagues at work it is great, and something that for its authenticity and ease of use is a great advantage because we can communicate from anywhere in the pane which eliminates travel costs and higher business mobility possibilities, employee productivity increases significantly in virtual meetings, ideas are shared clearly, simply and concretely without distractions.

What do you dislike most about this product?

For a long time I have used this wonderful platform with excellent meetings, it starts only when the person receives an invitation to join, with unique characteristics that make it very valuable and so far I have not had any problems, without failures or interruptions I love GotoMeeting.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting first of all, very easy to use, with automated audio communication, an affordable and fixed price, this is an online platform that offers quality services to develop online meetings and conferences with flexibility and efficiency, in addition to quality of service without failures, and with tools that adapt to the needs. He facsimizes me.

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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