GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Mattie W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Amazing platform for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is a perfect application for meetings, it can create meetings at any time, it also works excellently in a web browser, it allows me to have full access to the participants who join my sessions, it is also excellent for screen sharing and video conferencing, too. It is a great way to make presentations, the interface is very fluid and you understand how to do a good job, the recorded sessions can also be recorded and downloaded in the required format, it also has a recording function.

What is your favorite aspect of this product?

What I like the most is that you can have a personalized link for your meeting room, I also like how easy it is to change meetings, the screen sharing function is ideal for presentations, it also allows us to organize large internal conferences for larger teams of more people, the audio quality is extremely excellent and no deficiencies persist during the call, also all files can be shared during the meeting, it is also a promising software for conducting meetings and workshops in remote locations.

What do you dislike most about this product?

To this day I have not found anything negative about this product, I have nothing bad to say about GoToMeeting.

What recommendations would you give to someone considering this product?

It is a perfect tool for meeting or interacting with a large number of people and it provides a lot of flexibility to restrict, they can be organized quickly and without processes that cause delays, it is quite easy to use as it is comfortable to handle.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Fair

michael s.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

great features, designed for business

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

really works well in the business setting

What is your favorite aspect of this product?

ease of screen share and flipping

What do you dislike most about this product?

nothing at all

What recommendations would you give to someone considering this product?

If your business has on screen info to share and demonstrate this is the way to go.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

John H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to use, seamless integration, fair cost

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

ease of use, scalability, and clear sharp contrast

What is your favorite aspect of this product?

clear concise and easy to use

What do you dislike most about this product?

I really don't have any complaints

What recommendations would you give to someone considering this product?

it's a good product, easy to use and effective

Pros

  • Fair
  • Appreciates Incumbent Status
  • Reliable
  • Performance Enhancing

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