GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Mari G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

GOTOMEETING FOR COLLABORATION.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products for its screen sharing, security and service coverage, meetings start easily and immediately without waiting and wasting time, a tool that can be greatly benefited, effective for those who Use it right out of the box, I love it because it allows me to conduct interactive training sessions, surveys, email essays and materials online, it offers a variety of services for any web conferencing need, it has great potential.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it works perfectly for me as an online collaboration tool, it provides me with a huge increase in productivity, it helps me eliminate wasted time, saves money on travel and better team communication, it makes my work easier. with people located in different parts or offices, it favors communication and works as a link with whom I want without much effort, just by pressing a button, it helps me and facilitates my work allowing me to hold conferences from anywhere and on any device.

What do you dislike most about this product?

GoToMeeting in my experience is wonderful and works great, in my case it has provided me with an excellent service from the first moment until now, it has not presented me with errors in connectivity, or in quality in terms of video, audio, wireless connection and security , for now I have no disadvantages to highlight, I focus more on its benefits and what it has provided me, I have nothing that displeases me or bothers me, it has worked one hundred percent for me and I wish to continue like this, it is heading in one direction correct.

What recommendations would you give to someone considering this product?

GoToMeeting is an online collaboration software that provides solutions, benefits and a great service to organize and attend meetings in real time by sharing screen through web and video with cloud support, I recommend it because it works excellently offers great features, with total security and accessibility, the interface is very pleasant, offers its users collaboration options without loss of time, allows a free trial, from any device and anywhere and favorite browser.

Pros

  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Lazy F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

ONLINE VIDEO CONFERENCES AND IMMEDIATE INTEGRATION

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products by its collaboration through the cloud with desktop, mobile or other devices. An instant high quality video that improves the way I communicate, automatically adjusts to the bandwidth and resources of each user, offers me audio quality with noise suppression, immediate screen sharing without heavy configurations.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it helps me perfectly, and it adjusts to my needs by offering me the ease of communicating with colleagues, employees and clients through a screen by sharing, it is a great help for me when organizing and starting meetings online, making my work much easier and without excuses, because thanks to this software I no longer need to move from one place to another, or waste money and time on trips, it has been a very helpful tool for me because it has helped me to increase productivity in my projects collaborating in real time from any platform.

What do you dislike most about this product?

GoToMeeting is a video conferencing and video calling service hosted in the cloud, which allows its users a unique collaboration experience like the one I have had so far, since using this communications software I have improved communication and online collaboration with my team of I work, working perfectly without video, audio and connection failures, I have not had errors or dislikes.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it is a simple and easy-to-use solution, which you can trust so that your equipment is always connected, without worrying about distance, it is a high-level communications tool that offers security, quality of services, features that They adapt to the needs of their users, it offers the facility to stay close to those we want without having to move from one place to another, with the maximum quality of screen sharing, recording in the cloud, through a pleasant interface that is very easy to adapt , and offers a free trial.

Pros

  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Rose C.

  • Role: Operations
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Unique tool for video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It has numerous features such as recording, chatting, annotations, screen sharing, file sharing, real-time chatting, etc. that are very important features of any online meeting software.

What is your favorite aspect of this product?

Attending the online meeting using GoToMeeting is just at the tap of your fingertip; just click the link sent to you and you will be directed to the meeting session.

What do you dislike most about this product?

The audio muting should be controlled by the host only so that noise can be controlled.

What recommendations would you give to someone considering this product?

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online conferences

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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