GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Master of virtual classes and session recording.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roberto M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Software for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Webinars have helped me communicate with my team in a way that finds out and yes a lot of problem, video and audio has not given me any problem which makes the experience in Gotomeeting quite satisfactory and what helps me the most is that they have many tools that you can use at very low cost.

What is your favorite aspect of this product?

Meetings are easy and easy, you can organize your online meeting with video or audio and you can do it from a conference room, from your laptop or mobile device. With Gotomeeting you hold your meetings with video, screen sharing, messaging chat, you can take notes in your meetings, it also has a drawing tool to use as annotations and other useful tools that will help in your meetings. Its prices are quite economical for all the tools that this software offers, it has a very intuitive interface.

What do you dislike most about this product?

What disgusts me is that the limit of participants in a webinar meeting is 100 people, the connections fail very small, you can get the same capabilities from other software that works best.

What recommendations would you give to someone considering this product?

It is an excellent option if you want to use it for webinars as it has many tools that I am sure will be very useful, the webinar has a chat app and calls that you can use to talk to people from all over the world.

Pros

  • Helps Innovate
  • Effective Service
  • Includes Product Enhancements
  • Reliable

Estefany H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

REMOTE WORK WHEREVER AND WHEN YOU WANT.

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products because it allows me to record meetings with just one click and send them later, an integrated VoIP audio, and the option of a toll-free number, it also offers me a permanent personalized URL, I can share up to 25 video streams in high definition, it provides me with excellent options that adapt to my needs at all times, it is wonderful and very helpful.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it is of great help to me, daily when I need to organize and join online meetings to communicate with colleagues, clients and employees who are at a distance, it has been a very beneficial tool because thanks to its video conferences I can meeting face to face with my colleagues as if we were in the same place, it helps me maintain and increase communication, productivity and collaboration in my projects, it is a way to take work to another level, work professionally, comfortably and safely , save my time, money and travel immensely.

What do you dislike most about this product?

GoToMeeting offers me a complete service and coverage and collaboration from beginning to end, in my meetings through this program I have received immediate solutions, instant results, the quality of my meetings are of a high level, with options that meet my needs, in Based on my unique experience with this program, I have no disappointment, it has worked perfectly for me, and I wish to continue like this in its constant improvement, and offering the best to its users.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it is a perfect online communication service to collaborate on your projects, work productively and stay close with your clients, colleagues and employees even when they are at a great distance, it is a perfect tool to share screen and see faces without waiting. and waste of time, from the comfort of your home, or from wherever you are and from the device you have within reach, it is a flexible, intuitive platform with wonderful features, its plans fit our budget although it offers its free trial.

Pros

  • Fair
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

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