GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Romina J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Video conferencing tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Due to the global pandemic, many professional problems arose, this was solved by using GoToMeeting, it saves time, it has excellent audio and video quality, you can share the keyboard and mouse with the participants, entering a meeting and creating it is extremely easy and you can schedule it for the day you want.

What is your favorite aspect of this product?

With GoToMeeting you can communicate with anyone regardless of distance, or the device you use because it allows you to connect through Mac, PC, iPad, iPhone or Android devices. This tool allows you to connect for free for 14 days without the need to place your credit card and you can hold and organize your meetings with up to 100 participants. To join a meeting you only need a link provided by email, by message or by logging in using only the ID. GoToMeeting features Annotations, HD Audio, Audio Capture, Screen Capture, Team and Video Chat, Animations, etc.

What do you dislike most about this product?

I faithfully believe that GoToMeeting is an excellent tool that you can use to hold your conferences, due to the high characteristics it has, its prices are very accessible and they offer you an excellent service, it really is the best conference tool. There is nothing that I dislike.

What recommendations would you give to someone considering this product?

Safe and reliable, it is excellent for your daily use, very intuitive and easy to use interface. If you are looking for something safe and high quality GoToMeeting is perfect.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Video anywhere!

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Edwin W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

GoToMeeting is secure and reliable.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is secure and reliable. The audio and video quality is better compared to other similar products we have used before. It is easy to use and has enabled us to have some of the explosive growth that we’ve experienced over the last few years since we implemented the product. Meetings effectively over the phone or video rather than having to spend time commuting have been the highlight of using the product.

What is your favorite aspect of this product?

We needed a reliable and scalable video conference solution and GoToMeeting met our needs. As a Sales Executive, I particularly love the ability to record presentations and demos and send those links to the customer so they can go back and review them or share them with others who may not have been able to attend the meeting. It works reliably and consistently for our organization.

What do you dislike most about this product?

Scheduling meetings using the mobile app is not as intuitive as we thought it could be.

What recommendations would you give to someone considering this product?

It has helped our sales team face time with more people other than who are part of the team. It has had a positive impact on maintaining our team culture.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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