Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Jay T.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product and easy to use.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

There are very few clicks required to start the meeting. It is a link with an email address which is useful when users are from the same domain name then don't require the permission of the admin to join the meeting.

What is your favorite aspect of this product?

The sound quality is awesome and the video quality is also very nice. It takes less time to start the meeting. You can schedule a meeting later. It is linked with Google calendar where it notifies the user before the meeting which is very helpful.

What do you dislike most about this product?

There is only one functionality required, the screen sharing is not in Google meet which is very useful.

What recommendations would you give to someone considering this product?

Google meet is the perfect tool for video conferences and presentations. There is a feature of invite people to your meeting and by that people can receive the email.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Ideal tool for business communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is a very broad tool in its functions, one of the factors in which it differs from other similar platforms is its adaptation to collaborative environments, this being its strength and what it focuses on the most, thanks to the integration with the different applications of Google Workspace makes this a tool not only for video conferencing but also for teamwork in real time.

What is your favorite aspect of this product?

Due to the ease of accessing video calls, users are not required to have previous knowledge in the use of the tool, this influences its usability.

What do you dislike most about this product?

I would like to be able to access the screen recording function but it is limited to business plans, in the standard version there is no such function.

What recommendations would you give to someone considering this product?

If what you want is the real-time collaboration of the entire work team in search of increasing productivity in the company, this tool is the idea, given that it has a wide portfolio of functions in order to increase productivity, Google Meet does not It is a communication tool only, it is much more than that, in addition to the integration with other Google tools, it is indispensable for any business or IT platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

HEBER MAURICIO A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

"Extraordinary tool for communication".

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The number of participants that can join a meeting, the management and scheduling of events from the calendar, the option to activate instant captions make google meet a difference between the other options.

What is your favorite aspect of this product?

Google meet is a fairly efficient and easy-to-use tool that allows us to maintain a fairly fluid and effective communication, in addition to high quality standards in audio and video, its cost is affordable due to all the capabilities, features and functionality that it includes, without mention all the benefits it provides on a business and personal level.

What do you dislike most about this product?

After using other alternatives, we consider that the google meet implementation was an excellent decision because it satisfies all the needs of our company, for this reason I do not have any negative comments regarding this magnificent tool.

What recommendations would you give to someone considering this product?

If you want a solid and effective solution to carry out remote work that allows you to meet online with your work team, without worrying about where and when you are, google meets is the best option, for this reason I recommend it without thinking. for a moment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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