Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mariano Javier C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is more intuitive, easy to understand for people new to the tool, anyone can use it without problems.

What is your favorite aspect of this product?

The constant innovation in the platform that offers more and more personalization in communications. And the constant innovation in wallpapers and animations.

What do you dislike most about this product?

Anything!

What recommendations would you give to someone considering this product?

Just use it! It's excellent.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

Sandeep A.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Real-time meetings by Google

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The integration with other Google workspaces like Gmail, Google calendars is easy and effective.

What is your favorite aspect of this product?

There is no time-limit for the meetings and also accommodates thousands of participants.

What do you dislike most about this product?

If the device has slow internet connection a lag issue in audio and video is seen.

What recommendations would you give to someone considering this product?

I would recommend the users to take a dive deep into Google meet features and fully utilize its capabilities.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Manali D.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

its a fantastic and very useful product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It has various features like screen sharing and white board which makes it more efficient from the others

What is your favorite aspect of this product?

The clarity of sound and picture quality

What do you dislike most about this product?

The limited options of sharing

What recommendations would you give to someone considering this product?

Yes please purchase it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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