Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Piyush S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Too lengthy but it was good better if short length

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

accessibility & features

What is your favorite aspect of this product?

screen sharing, doesn't add any annoying screen sharing shortcut like teams do

What do you dislike most about this product?

not anything specific

What recommendations would you give to someone considering this product?

very useful must try

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Commodity Features

Payal S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Virtual office conferencing tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The different locations' time schedulings Security and data protection features are best Great video quality in cheaper plans as well Live captioning. It's very helpful because at times it's hard to understand the participant's accent.

What is your favorite aspect of this product?

1) I love the way Google Meet permits you to record your gatherings, translate them, and connect any chat messages that were presented during the gathering on the recording on a Google doc. The recording is consequently saved to my Google Drive, and it goes to my email too. Google Meet has a ton of highlights that make bunch gatherings with numerous individuals less convoluted. It even has highlights that upgrade the nature of your video. 2) Pricing is budget-friendly Free plans and paid plans are available for individuals and organizations 3) No software to install–use any modern browser or mobile device 4) Audio transcript does wonders

What do you dislike most about this product?

1) A periodic slack during gatherings can be a drawback, particularly while utilizing numerous video impacts, prompting interruptions. 2) I dislike the fact that I can't operate a colleague's work remotely. I would love to see Google Meet permit more collaboration between colleagues by allowing me to get permission and enter my colleague's device. 3) Sometimes video quality goes down which makes the video blurry so video quality does not remain stable throughout the call

What recommendations would you give to someone considering this product?

Google Meet is a video conferencing application created by Google. It is a dynamite answer for individual clients and organizations to direct gatherings on the web. It's easy to empower recording for Google Meets, as well as to record the genuine gathering and use it later. It's one of the best motivations to utilize Meet over other video calling programs available on the grounds that it will assist you with upgrading your efficiency in only a couple of basic advances.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Matt G.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, feature packed product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is extremely easy to use, video quality is great, functionality is awesome

What is your favorite aspect of this product?

Ease to use

What do you dislike most about this product?

There is nothing to dislike about it

What recommendations would you give to someone considering this product?

It's the best video conferencing service there is in the market. And the fact that it's coming for the tech giant makes the choice even better

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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