Google

Google Forms

Composite Score

9.0 /10

CX Score

9.3 /10

574 Reviews Write a Review

Claim Software

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details

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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Conflict Resolution

2022

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Respectful
Fair
Helps Innovate

Feature Ratings

Average 84

Collaboration

Questionnaire Design/Survey Builder

Mobile Support

Data Analysis and Visualization

3rd-Party Integrations

Role and User Management

Templates & Question Library

APIs and Integration

Multi-Channel Distribution

Branching and Logic

Customizable Branding

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Online Forms

Score 8.9

View Google Forms in this category (opens in a new tab)

Google Forms Reviews

Dev M.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

"The best user friendly forms"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms provide Submission limitation for the users, custom validation for the particular fields. It has more UI designs for the different forms.

What is your favorite aspect of this product?

Google Forms is the best open source platform in which end-user can create their forms in easy way. It can evaluate quiz and give score based user's performance. End users can use the Google Forms without installing the appllication. It provides best interface for user to create their own template. After submitting the submission user get notification in their mail with the copy of the template.

What do you dislike most about this product?

If the end user has not written the exact answer like it contains spelling mistake or grammatical error than it marked as incorrect answer.

What recommendations would you give to someone considering this product?

It is the best open source forms for gathering information from sources. I highly recommend to use it for time saving and for conducting simplistic surveys.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kenil G.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

An easy to use and share for surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to use for the end-users. It is free for the users who need just a google account for the use and fills up the form.

What is your favorite aspect of this product?

Easy to analyze the submissions. Linking of the form with google sheets. We can send the email to the user who is filling the form. Multiple submissions for the same user.

What do you dislike most about this product?

UI looks old for the form filling. More customization for the font type and colors, etc.

What recommendations would you give to someone considering this product?

I would like to recommend the user for the use of Surveys, Quiz, and Data collections because for that it is very easy to handle the data and store it in the Google sheet for processing.

Pros

Reliable
Inspires Innovation
Caring
Generous Negotitation

Yash l.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

"Best software for survey, polls, feedback etc."

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is free open-source user-friendly software. We can make a quiz, it evaluates our response and displays our score. It has a pre-filled option which is used at the time of filling the details in the form. It collects the information and stores that information in a spreadsheet, also update the information as end-user complete the survey.

What is your favorite aspect of this product?

We can create our own template, registration forms, feedback forms, survey, quizzes. They are giving different types of questions like Yes-no, multiple choice questions, true-false, etc. We can share a template with the end-user through the mail. We can upload files in the template easily. We can see our response after submitting the forms.

What do you dislike most about this product?

we can only upload the image up to 2 MB. Other than this there is nothing that I dislike about Google Forms.

What recommendations would you give to someone considering this product?

It is easily accessible and we have to not see the tutorial or guide for using the Goggle Forms. It is safe and secure.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Forms

What is Google Forms?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Google Forms Ratings

91 Likeliness to Recommend

98 Plan to Renew

1 Since last award

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Forms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Invite people to review or edit the survey before sending them out.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Role and User Management Enable different levels of access and permissions based on role.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Online Forms

Google Forms Reviews

Dev M.

"The best user friendly forms"

Likeliness to Recommend

Pros

Kenil G.

An easy to use and share for surveys

Likeliness to Recommend

Pros

Yash l.

"Best software for survey, polls, feedback etc."

Likeliness to Recommend

Pros

Most Popular Google Forms Comparisons

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SurveySparrow

1
Since last award

Feature Ratings

Collaboration

Questionnaire Design/Survey Builder

Mobile Support

Data Analysis and Visualization

3rd-Party Integrations

Role and User Management

Templates & Question Library

APIs and Integration

Multi-Channel Distribution

Branching and Logic

Customizable Branding

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement