Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

DIVESH K.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great tools to collect responses in short time

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms UI is awesome, and it is easy to use. Response collected can be used visualized in various forms which helps in taking quick decisions. Secure and is the authentic way to collect data from a vast number of users in a short time.

What is your favorite aspect of this product?

Google forms provide a wide variety of customization options. Limited access can be provided to users. Collected responses can be visualized in the form of charts, sheets, graphs, etc. Secure and authentic, based on the requirements it's collect the data of the user who fills the form. We can also set a deadline to fill the form using the timer. The response receipt option is also very nice.

What do you dislike most about this product?

Limited integrations are available. Limited themes. Google forms are not well suited to collect data of dynamic type.

What recommendations would you give to someone considering this product?

Good and cheap option to collect data from users, in a short span of time. Can be easily customized as per the requirement. UI is awesome and easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Affordable and suitable for all environments.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

+Any person with average knowledge can start using google forms. +Preview surveys before sending them out. +Form links are flexible, either post it on your website, send it via email or social networks, etc. +Available for any device +No impact on the user's wallet

What is your favorite aspect of this product?

I can survey consumers and customers in a very practical and friendly way because it is easy for people to fill out the forms and they can do it from their cell phones. It is an easy and free way to collect information in a more specific way, since I only need a few minutes to create a form with this software. Another aspect I love is that I only needed my Google account to use this tool. +I can customize the designs with color palettes, backgrounds and images. +I can drag and drop elements, the interface is intuitive. +It facilitates the analysis of the collected data, integrating with Google Sheets.

What do you dislike most about this product?

It is a bit limited relatively in terms of document format capabilities, however, from my point of view it is still a competent tool and one of the most attractive for forms and surveys, as it is affordable for all audiences and recognized worldwide.

What recommendations would you give to someone considering this product?

It is a tool that you can get a lot out of if you are creative. It is flexible, affordable and easy to use. Making forms is something that can help you in many areas of work, student and personal, is suitable for studies, analysis, satisfaction surveys or requests, registration, and Google forms makes it easy task with the functions it has, I simply recommend it to be helpful in any field.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Dhruvi J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best tool for creating instant form in Google form

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Customizable form options and can also use it in a different page. Only the organization's members can feel the form. It is free to use by everyone who has a google account.

What is your favorite aspect of this product?

No coding required for creating form uses it by simply adding a block and type of answer in it. Direct integration with the google sheet. So that we can process our data which is collected by the form. Easy to create form and share the form.

What do you dislike most about this product?

UI needs more improvements. More formats for the form for better experience. We can’t change the font style of the form.

What recommendations would you give to someone considering this product?

I like the user interface which is easy to use and response of users we got is very structured way. Customization of field is great also we can set the timeline for it.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Altruistic

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