Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

It's part of Google Workspace

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is well built, responsive and intuitive both to the respondents and the questioner. But, let's be honest, the greatest quality of all is to be part of Google Workspace and therefore well integrated within the rest of the ecosystem.

What is your favorite aspect of this product?

How the software reads the question and suggests accordingly the type of answer you should use (and even some of the options, if you're using the multiple choice type of question).

What do you dislike most about this product?

The product feels stagnant. Since I first used it there was only minor updates while some of its dedicated competitors greatly improved.

What recommendations would you give to someone considering this product?

Give it a try.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple and effective...

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's free Professional looking surveys and forms Variety of templates You can add collaborators to create surveys Easy to use and easy to access Analysis of data collected in Google Spreadsheets

What is your favorite aspect of this product?

Collecting information and data is faster with Google Forms, it is definitely a good software, it is simple but it is good for what it promises. Forms can be customized and you can add images and videos, as well as links. People can respond to surveys from their cell phones or any device at hand, that's the best thing about it, its versatility and efficiency. It is a great tool for any area, not only for schools, but also in companies, for customers, registrations, satisfaction surveys and everything you can think of. Google Forms also facilitates the analysis of responses through statistics and graphs.

What do you dislike most about this product?

I could not complain or demand anything to this tool, I can access it at any time without additional charges and it fulfills what it promises to the user, it is simple and efficient.

What recommendations would you give to someone considering this product?

If you have a Gmail account it is very easy to access the benefits of this tool. Whatever your role or occupation, G Forms fits your survey and form needs.

Pros

  • Fair
  • Client's Interest First
  • Helps Innovate
  • Reliable

Kishan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent & Effective Feedback Collection Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates from other similar products because Google Forms is a solution that's powerful but basic. It is great for easy surveys and tasks that require formatting. It's easy, it's accessible and it works with. I particularly love the link with Google's sheets and how you can obtain graphs for the findings immediately.

What is your favorite aspect of this product?

It's really easy to use. With its explanations, it contains enough useful indicators and thus anybody with computer skills may utilize them. The form may be created, commented and edited jointly by many people. Integration with Google sheets makes it very easy to infer and trend the findings. The findings are displayed in graph form. The findings can be shown to the audience directly. Google Forms offers a full UI to construct any form in a very short time. Forms may simply be used to export data collected to a table format and can be retrieved throughout the business.

What do you dislike most about this product?

Anyone may tell that the forms are produced with Google forms and the look and feel of the embedded forms on a website are so generic. We are unable to gather photos, audio clips, and other media via inconvenient forms. When you want to discover a means of sending a generic form to everyone inside your business, it is quite difficult to establish a beginning place. The act of creatively attempting to think might be a little trickier if you haven't prepared things.

What recommendations would you give to someone considering this product?

Google Forms may be used for a reason. The amount of surveys you may generate is free for personal users who have no limits. It facilitates the gathering of data. Take further care to make your surveys pleasant to individuals who take them. Google forms provide a number of methods to modify your survey and improve your experience. That's why I recommend using Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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