Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Innovative way to create a form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to think that this is the only company that makes this type of form but there are really others that do not offer what their ads say and this is something really annoying because tomorrow the person and they deceive us and make us waste a lot of time because many times You can neither edit nor add text or anything and it really is very annoying instead with Google forms you can add simple selection text and many other things that make a big difference When creating our form

What is your favorite aspect of this product?

The main thing about this system or platform in the Great facility that you can add a text, a question, a simple selection, a box to fill in or a bar to select, and this so that the interviewee will find it much easier to express his position or his opinion as well. We can have an option that is mandatory to fill in or select to be able to continue answering this type of forms, commonly they can be sent by social networks directly from emails or simply by sharing in a social network For another to come and fill in the form with their data

What do you dislike most about this product?

What I do not like about this platform service is the simplicity that is seen when the person is filling out the form, it is very simple In fact, it is very simple, there are usually questions and space for answers, there is nothing to distract you from the objective and this is something that is an advantage and at the same time a disadvantage, usually users and gets bored but the good thing is that it is not distracted and it is something that really must be valued because we prefer focus rather than distraction, and that sometimes is not available to share

What recommendations would you give to someone considering this product?

My recommendation is that when you need to know the opinion of a public group or anyone, use this type of form because it really serves a lot to collect information since this reaches our Data and so we can easily decide what to do with this information separately. We can also add a section where the participant or the interviewee left their personal data to be able later in case they are selected for a contest or simply for more information about this person or the aforementioned topic and it is highly recommended to do this

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ashiq M.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cost effective and secured form platform

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Security and speed is its unique aspect that differentiate Google form from other tech form builder

What is your favorite aspect of this product?

Easy to build and implement in no time!

What do you dislike most about this product?

Its UI is not attractive and can be improved a lot

What recommendations would you give to someone considering this product?

#1. Improve UI #2. Introduce embeddable feature #3. Add webhook feature #4. Add Facebook pixel / Google Analytics tracking

Pros

  • Trustworthy
  • Security Protects
  • Reliable
  • Enables Productivity

Revanth Reddy Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Getting surveys has never been this easy

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As far as I know, no one can do a better job than Google Forms in this department.

What is your favorite aspect of this product?

The fact that you can easily share the form in linkable format and with the material design interface, getting surveys is now very comfortable.

What do you dislike most about this product?

nothing that I dislike so far as it does everything that it intends to do.

What recommendations would you give to someone considering this product?

Right now there are no better alternatives for Forms, it's the best you can get.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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