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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Savad M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Common man's form "website"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I couldn’t find any product similar to this

What is your favorite aspect of this product?

It's very easy to create. Very easy to covey with users

What do you dislike most about this product?

The user interface should be better than this

What recommendations would you give to someone considering this product?

Do you need e-form?,Just go for it

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Generous Negotitation

Rasim M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best surveying service

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Facilitated survey creation service

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Most users don't know how to use this product

What recommendations would you give to someone considering this product?

There is no better option

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Chelsey B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, perfect for Google oriented business

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Not much, only that it is extremely easy to then gather results in Google Sheets in a clear and well presented way. I would personally only recommend Google Forms if your business is already using G Suite, as integration is then a lot easier.

What is your favorite aspect of this product?

That it is very simple and easy to set up, use and change. Sometimes the most simple products are the best!

What do you dislike most about this product?

That there is a lack of aesthetic to the form. I feel like there should be more options to edit the form itself, to make it more like the company aesthetic, instead of the general google form template.

What recommendations would you give to someone considering this product?

I would recommend this product if your company already uses G Suite, it is really simple and easy to use and I have yet to encounter any software issues with this. It is very easy to integrate as the results from the form go directly to Google Sheets, and again if you already use G Suite then this is perfect. There are other form softwares out there that are better in my opinion, but this does the job absolutely fine!

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Slower Product Innovation

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