Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mohit K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Form Maker

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

it is a great product available on Google Apps. Best capability of developing metrics and selecting responses to a response destination of a Google sheet.

What is your favorite aspect of this product?

Favorite aspect is that every section of the form can be customized by font, size and formatting.

What do you dislike most about this product?

Only dislike is that form add ons are not as much like esigning etc which must be added to make it all the more secure even captcha.

What recommendations would you give to someone considering this product?

Top Form maker. Best survey and eforms can be created from the same. I recommend this strongly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ajeet M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple Form Builder for Surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Integrates well with google ecosystem and visualise captured responses easily

What is your favorite aspect of this product?

Our firm depends on the form's plug-and-play versatility since it enables us to quickly create survey forms, send them to testers, and get insights straight immediately.

What do you dislike most about this product?

The ability to add a block for digital signature and connectivity with dev tools like Github are two crucial features that are still absent.

What recommendations would you give to someone considering this product?

If your company relies on surveys and regular customer interaction, you should give this tool some thought because it makes it easy to design questions and distribute them to the user base, capture responses and improve the product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Client Friendly Policies

Arnab D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great tool for survey and feedback by Google

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is tightly integrated with G Suite and other Google Applications, thus offers a great experience in offering survey and feedback forms provided to customers.

What is your favorite aspect of this product?

The best aspect of Google Forms is that it has a lot of elements which can be added to make the Google Form experience more versatile and insightful.

What do you dislike most about this product?

Though it is a great tool, It lacks in terms of customization compared to some of the other counterpart.

What recommendations would you give to someone considering this product?

Google Forms is a nice tool which offers a great collaboration between teams and offers many elements to make survey and feedback much more insightful and fun at the same time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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