Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Jonathan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Free and flexible survey tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Offers a free, user-friendly platform for creating customizable surveys and forms, with the ability to easily share and analyze results.

What is your favorite aspect of this product?

Its user-friendly platform and flexibility make it easy for anyone to create engaging surveys and forms.

What do you dislike most about this product?

Its design options are limited compared to other survey tools; particularly around branch logic

What recommendations would you give to someone considering this product?

Experiment with the different question types and design options to create engaging surveys and forms, and consider using the built-in analytics tools to analyze your results. It can also be useful to have some templates added to your library to make repeat forms easier to create with your preferred settings.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Lauren J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Google Forms Has Incredible Features

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The fact that Google Forms is so affordable makes it a convenient and incredible than all its competitors. Customizing Google Forms has also been a simple process.

What is your favorite aspect of this product?

I like the ease of use Google Forms. Google Forms has incredible and easy to understand features. Google Forms is the best.

What do you dislike most about this product?

I do not dislike Google Forms. Google Forms has been so incredible.

What recommendations would you give to someone considering this product?

I am impressed by the performance of Google Forms. Google Forms will help you create eForms effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria Jose U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mainly distinguish google forms from other similar services in that it has a variety of presentation options, from pre-built templates to customization tools to make your form look the way you want it to. Google Forms has the useful function of collecting responses and processing the data to make better business decisions. It also offers the possibility of linking the forms with Google Sheets for better organization, storage and analysis of data. And Google Forms is free to use

What is your favorite aspect of this product?

I really like google forms as it allows me to customize the forms according to my needs and gives me the ability to collect information quickly and easily. It is a very intuitive and easy to use tool. The results of the forms can be viewed in an organized way and can be exported to different formats for further editing. And it is usually free or low cost. Regarding the weak points, I would say that there are limitations when it comes to design, as there is only a limited variety of themes to choose from. There are also limitations on the types of questions that can be asked

What do you dislike most about this product?

The things I don't like about google forms is that there are always limitations on the design of the form. That is, there are not many options to customize the design of the form, as well as the number of questions and answers that can be included in the form. There is also a limit to the number of responses that can be received on a form. there are limitations on the number of questions and answers that can be included in the form. And there's no easy way to share form results with other users

What recommendations would you give to someone considering this product?

I highly recommend it to many of my friends and users who read about google forms, because it has a number of essential tools for creating professional forms, as well as tools for analyzing the data collected from the forms. Google forms is also very easy to use, making it ideal for people who don't have a lot of experience using computer tools. And it is completely free which makes its use more attractive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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