Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

raquel l.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

fantastic product to help engage with community

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

the productivity with google sheets

What is your favorite aspect of this product?

that i can personalized the forms

What do you dislike most about this product?

nothing! everythings ok

What recommendations would you give to someone considering this product?

use it nowe

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Alycia H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for user research

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of access and integration with Google's ecosystem

What is your favorite aspect of this product?

How easy it is is to set up and send out customer feedback, great for product marketing

What do you dislike most about this product?

Logic is easier to set up with other competitors

What recommendations would you give to someone considering this product?

Have teammates contribute to forms you create to make sure everything is working as expected

Pros

  • Continually Improving Product
  • Trustworthy
  • Reliable
  • Inspires Innovation

Aurelien M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

a great survey tool

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Anybody can create a form and ask feedback to customers

What is your favorite aspect of this product?

easy to set-up, just share a link with your audience

What do you dislike most about this product?

the user interface might need some customization

What recommendations would you give to someone considering this product?

if you want to get feedback, constructive feedabck to what you're doing, use google forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons