Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Parveen K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product for survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

They have vast range of questions asking pattern; multiple choice, checkbox, text, number etc. I totally in the awe of this tool

What is your favorite aspect of this product?

It's a great product for question asking, survey. Have multiple option, you can share this with multiple people or group. Easy to edit .

What do you dislike most about this product?

There's a limit on people you can add in a group. Should increase the limit.

What recommendations would you give to someone considering this product?

One should use it for survey. Must use product. Specially for research student

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Analy A.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product, easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I haven't found any other app that is as easy to use and share within a team.

What is your favorite aspect of this product?

Perfect to use within a team and share data.

What do you dislike most about this product?

Formatting could be better and have more features.

What recommendations would you give to someone considering this product?

Free to use and easy to share.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Mehul H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Free Eforms product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What sets Google Forms apart from its competing software in the market is that it is completely free! Of course, they have a paid version, but their free version is absolutely amazing! Unlike the other competing software, the free Google Forms has a wide breadth of features that can be utilized by users based on their requirements. This is especially important for small organizations on a tight budget and for students as well.

What is your favorite aspect of this product?

My favorite aspect about this product is the wide range of template options it has for the users. From work/office related to academics, there are different pre-made templates that the users can use directly, saving time and energy. Another great thing is that it saves your previously created forms so that if needed, you can refer back to them or reuse them in the future.

What do you dislike most about this product?

This is a very good product, and having used it for a good number of years I have found it to have more advantages than disadvantages. One disadvantage is that if you're a bigger organization, looking for highly customizable forms, then you might need to think about purchasing the paid version.

What recommendations would you give to someone considering this product?

Since this is a Google Suite product, it is available to all users who have a Gmail account. So my recommendation will be to make use of the free version and understand if the product is fulfilling your requirements. Try out the different templates available, so as to understand the product properly. This will help you make the most out of the product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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