What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Caring
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Vendor Support
Google Chat Reviews
Sumit S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
great but many more product far better then this
Likeliness to Recommend
What differentiates Google Chat from other similar products?
this is the collaboration of most of the googles products
What is your favorite aspect of this product?
easy to use but they can make it better
What do you dislike most about this product?
fraudsters mostly use it because it keeps their identity safe
What recommendations would you give to someone considering this product?
if you want so many features of google in one product this is good
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sunidhi G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Over all easy to use and nice product.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Integration with Google Workspace.
What is your favorite aspect of this product?
Smart replies and Spaces for Team Collaboration.
What do you dislike most about this product?
According to me these nothing to dislike.
What recommendations would you give to someone considering this product?
Share files easily.
Pros
- Continually Improving Product
- Fair
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Akoth D.
- Role: Public Sector
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Borderless
Likeliness to Recommend
What is your favorite aspect of this product?
Google chat offers a standard services
What recommendations would you give to someone considering this product?
Google chat is borderless
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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