What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Caring
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Vendor Support
Google Chat Reviews
Neha G.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2024
Google chat review by Neha
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Integration with other google services like drive gmail forms and sheets Security from phishing malware and spam
What is your favorite aspect of this product?
Auto correct grammatically Read receipt option once someone has viewed tour message
What do you dislike most about this product?
Since anyone with a Gmail email address can reach accounts, some say that users are more Vulnerable to spam or phishing attack At times notifications are missing
What recommendations would you give to someone considering this product?
Must use for easy access vis gmail as easily integrated with all google products
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Anjali P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Good for Collaboration across G-suite
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chat differentiates itself from other similar products through its deep integration with the Google Workspace ecosystem allowing seamless collaboration with tools like Gmail Google Drive Docs and Calendar. this mean consolidation makes it light to deal files agenda meetings or cooperate along documents flat inside the gossip port boosting productiveness for teams already exploitation google entourage of products. Its simplicity and clean Connection also make it highly accessible for Operators without the learning curve that some other platforms may have.
What is your favorite aspect of this product?
My favorite aspect of Google Chat is its seamless integration with Google Workspace allowing for real-time collaboration across multiple tools without leaving the chat Connection. the power to quick deal and cooperate along google docs sheets or slides flat inside conversations makes it unbelievably accessible for teams to abide partisan and bearing. also its integration with Google Calendar for scheduling meetings and the use of Spaces for organizing ongoing projects or discussions keeps everything centralized reducing the need to switch between different platforms and keeping workflows smooth and efficient.
What do you dislike most about this product?
The aspect I dislike most about Google Chat is its limited feature set compared to some of its competitors, particularly when it comes to advanced project management tools and conversation organization. For instance, the lack of threaded conversations in regular group chats can make discussions feel cluttered and harder to follow. Additionally, while it integrates well with Google Workspace, it has fewer native integrations with popular third-party apps like Slack or Microsoft Teams do, which can limit its usefulness for teams.
What recommendations would you give to someone considering this product?
If you're already using Google Workspace, Google Chat is a natural fit for seamless collaboration. It's great for simple team communication but may lack advanced project management features. Consider your team's need for third-party app integration before committing fully.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Tony B.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2024
Building Faster Connections: Google Chat.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chat has become our go-to for quick communication, especially when juggling multiple projects and teams. It seamlessly integrates with the rest of the Google Workspace. We’re already using Google Drive, Sheets, and Docs for project management, so having Google Chat tie everything together just makes sense.
What is your favorite aspect of this product?
I have to give credit to the Rooms feature—it’s a game-changer for coordinating with different teams. We’ve set up Rooms for each project where the foremen, project managers, and office staff can jump in to discuss specific tasks. Plus, the ability to share and view Google Docs directly in the chat without switching tabs is a small but time-saving feature that’s a big win in our world.
What do you dislike most about this product?
Notifications can get a bit noisy. If you’re part of multiple Rooms or group chats, the alerts can feel nonstop, and it’s easy to miss important messages in the clutter.
What recommendations would you give to someone considering this product?
It helps reduce the usual communication delays, which in turn means faster decision-making on things like materials, labor, and changes to the project scope. It’s also helped keep everyone accountable because updates are immediate and nothing gets lost in translation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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