Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 86

Analytics and Reporting

88

Device and Browser Analytics

87

Data Management

87

Marketing Analytics

86

Audience Segmentation

86

Data Warehousing

86

Conversion Analysis

86

Data Analysis and Survey Function

85

API Framework

84

Data Integrity

84

Mobile Functionality

84

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of Customization

82

Vendor Support

79

Google Analytics Reviews

Andres P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Google Analytics is the best platform

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

This tool is quite complete to know the behavior of users of our website. It gives us a detailed analysis of all the movements made inside and outside our platform. Which is perfect to know what content to provide them and that they are interested in our products.

What is your favorite aspect of this product?

With this software we have been able to know everything about our website, how many visitors it has per month, which are the competitors of our site, what people are looking for and thus be able to attract more users to our growing website. It has been very useful to improve our seo.

What do you dislike most about this product?

The tool can be quite overwhelming and heavy to the eye at first, because of the amount of data, information and functions it has, but once you become familiar with all the fields, you can get the most out of it. Its interface could be more intuitive.

What recommendations would you give to someone considering this product?

A highly recommended software to know the movement of web pages, both their own and those of competitors, to know what the public is looking for and wants brands, to improve the seo and thus get to position itself in the best way in the most important search engine on the internet.

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Junaid K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google analytics is very simple tool to use and to track the website traffic and generates record to come up with strategies.

What is your favorite aspect of this product?

Very trustworthy tool by google to track the website activities that help us to come up with potential strategies for the marketing.

What do you dislike most about this product?

as far as i have used google analytics, i haven’t found that needs to be disliked.

What recommendations would you give to someone considering this product?

Please go for it

Pros

  • Effective Service
  • Acts with Integrity
  • Includes Product Enhancements
  • Security Protects

Selena R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Never miss out on anything with Google Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics helps marketers to check and keep an eye on every move that happens in their marketing department. We can keep a track and insight on almost everything with this handful of tools. We were using a free version of Google Analytics and then we switched to the premium version recently to enjoy all premium features and we surely never miss out on anything.

What is your favorite aspect of this product?

We have been using Google analytics in our company as far as I can remember, I guess the most prominent reason for this is because most of our company relies on Google products and Google workspace so It is very easy for us to integrate this one with almost everything. Another reason is that most of the people use Google products in one way or another and it is fairly easy to integrate it with all of them.

What do you dislike most about this product?

Google Analytics actually shows you the traffic and it’s source as well as where it comes from but it has been reported , not very often though, there are times when identifying traffic becomes hard and we all are very much unsure about it. I hope it gets better because it creates a lot of issues for us to explain why it happened.

What recommendations would you give to someone considering this product?

One of the highest qualities that I like about Google Analytics is that it’s very easily integratable. You can use it for anything and there will be one in 1000 cases where it will give you a hard time while integrating. It is quite cost effective and if you don't like to pay you can enjoy the free version of it as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

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