Forex Capital Markets

FXCM

Composite Score

7.2 /10

CX Score

7.6 /10

8 Reviews Write a Review

Claim Software

What is FXCM?

FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

FXCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FXCM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 81

Stock Management

Margin Management

Currency Quotes

Currency Exchange Market Management

Analytics and Reporting

Banking Risk Management

Collateral Management

Multi Currency

Currency Conversion

Portfolio Management

Trade Management

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of IT Administration

FXCM Reviews

Tjhin F.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

a good place to learn trading

Likeliness to Recommend

7 /10

What differentiates FXCM from other similar products?

one of the advantage of FXCM is good education about trading and market analysis, its good for beginner, support some special platform for experienced trader: quant connect, motive wave, agena trader, sierra chart, seer trading, neuroshell trader and strategy quant.

What is your favorite aspect of this product?

the long term of demo account, the competitive comisision fee and spread..high leverage

What do you dislike most about this product?

especially demo account, after used for more than 6 months , the price start requote after instant click price market... this is very annoying...

What recommendations would you give to someone considering this product?

for beginner who want to learn about trading, my suggestion is try the fxcm demo account first, practise and exercise until give consistent profit, dont rush put your money in real account before your demo account show consistent profit..

Pros

Efficient Service
Effective Service
Caring
Respectful

MD. MUKUL S.

Role: Sales Marketing
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Best trading platform

Likeliness to Recommend

8 /10

What differentiates FXCM from other similar products?

FXCM has too many innovative features from other vendors. We can Trade CFDs, Shares, and Forex with the Best Zero Commission Broker. You can explore powerful, preloaded tools like Real Volume, Market Depth, and Trader Sentiment.

What is your favorite aspect of this product?

The best part of FXCM is customizing your experience Download indicators, create watch lists, and custom layouts to adapt the platform for your strategy. It will give you a new trading experience.

What do you dislike most about this product?

It requires a heavy internet connection to load the interface unless you can't use it.

What recommendations would you give to someone considering this product?

I recommend FXCM to everyone who needs a platform to trade. It's a safe and secure platform. You can Trade here CFDs, Shares, and Forex with the Best Zero Commission Broker.

Pros

Reliable
Trustworthy
Effective Service
Inspires Innovation

Susan D.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Amazing variety of features and always reliable!

Likeliness to Recommend

10 /10

What differentiates FXCM from other similar products?

The customer support is beyond knowledgeable which is preferred over courtesties/niceties. More features and customization than any other product.

What is your favorite aspect of this product?

How user friendly it is and how quickly our team got onboard with it.

What do you dislike most about this product?

Wide array of features but some hiccups in how the customizations work together, but not a major pain point.

What recommendations would you give to someone considering this product?

Do your research to make sure it works best for you and your organization.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

FXCM

What is FXCM?

Company Details

Need Assistance?

FXCM Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love FXCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Currency Quotes Includes currency comparisons and real-time currency rates.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Collateral Management Includes collateral tracking, valuations, and settlements.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

FXCM Reviews

Tjhin F.

a good place to learn trading

Likeliness to Recommend

Pros

MD. MUKUL S.

Best trading platform

Likeliness to Recommend

Pros

Susan D.

Amazing variety of features and always reliable!

Likeliness to Recommend

Pros

Feature Ratings

Stock Management

Margin Management

Currency Quotes

Currency Exchange Market Management

Analytics and Reporting

Banking Risk Management

Collateral Management

Multi Currency

Currency Conversion

Portfolio Management

Trade Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of IT Administration