
In Partnership With SelectHub
What is Epsilon PeopleCloud?
Epsilon PeopleCloud (previously Agility Harmony) puts the power of personalisation at your fingertips, helping you connect with customers on an individual level. More than just an email platform, PeopleCloud consistently receives high ranks for service and client satisfaction and delivers powerful and engaging experiences for both you and your customers.
Company Details
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In Partnership With SelectHub
Epsilon PeopleCloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
100 Plan to Renew
97 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 100%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epsilon PeopleCloud?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Optimized
Segmentation
Email Delivery
SPAM Compliance
Auto-Responders
Campaign Management
Email Templates
Content Authoring
Sales Intelligence & Conversion Rates
Contact Database
Text Messaging
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Epsilon PeopleCloud Reviews

Linda Z.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2023
PeopleCloud is a data-driven marketing platform
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
Epsilon PeopleCloud leverages a vast database of consumer data and insights. This extensive data can help businesses create highly targeted and personalized marketing campaigns, enabling them to better understand their customers and prospects.
What do you dislike most about this product?
Epsilon PeopleCloud may incorporate AI and machine learning algorithms to help automate and optimize marketing processes, such as content recommendation and audience targeting.
What recommendations would you give to someone considering this product?
Please note that the marketing technology landscape is dynamic, and Epsilon PeopleCloud's features and offerings may have evolved since my last update in 2021. To get the most accurate and up-to-date information on what sets Epsilon PeopleCloud apart from other similar products, I recommend visiting their official website, consulting recent reviews, and speaking directly with Epsilon representatives or users of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Zoey E.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
A Fast Email Marketing Platform
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
It allows users’ to customize and personalize the platform according to their preferences. The interface is easy, neat and user-friendly. This platform is rich in features and faster than many other applications.
What is your favorite aspect of this product?
This platform offers a great support system to people. It allows people to manage their emails efficiently. The customer care helps in a very short span of time. The whole procedure is struggle free and easy. The training feature helps people to understand all the functionalities this platform is offering in a better way. It has a great reporting feature which is fairly detailed and it informs people time to time. It is helpful feature.
What do you dislike most about this product?
This platform does not allow its users’ to edit their emails which is agitating and time taking. When someone launches their campaign, user cannot edit anything in it. It is great drawback for this purpose.
What recommendations would you give to someone considering this product?
It should allow users’ to edit their emails according to their needs. This would be beneficial for the users’ as well as the platform itself. Many users’ would be attracted to this platform because of these features.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Alex D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
"A powerful email marketing platform!"
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
Epsilon PeopleCloud Messaging is easy to use and easy to create and execute email campaigns we can easily create a content block and utilize them in our email templates. We can also pass dynamic content in all our email templates. We are easy to consume campaign operation data.
What is your favorite aspect of this product?
I like the reporting feature which gave us a lot of detailed information. The support is very good. We get training opportunities both online and live which is really awesome. It is great for managing account teams and strategic thinking. It is a great choice for email marketing.
What do you dislike most about this product?
The tool is not able to remember where we last left off. It retraces steps constantly if we logged out which is very annoying. The performance reports are not available within the campaign itself as well as within the reporting section. We will not able to change anything after it is launched.
What recommendations would you give to someone considering this product?
I would recommend Epsilon PeopleCloud Messaging for companies who want to customize their emails. That all is very hefty and large in scope of capabilities if we have previous background. It is good for organizations that have multiple users and shows the name of that person who last made changes.
Pros
- Caring
- Respectful
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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