Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Ifeoma O.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

My work files come together on Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has versatile integrations with third party applications I frequently utilize in the workplace. Most importantly for me though is the quality security it provides my saved files. Having sensitive files safely backed-up in the cloud without me needing to worry about unauthorized access to them , is very pleasing to me.

What is your favorite aspect of this product?

I like the speed with which files are downloaded and uploaded on Dropbox. This has a lot to do with Dropbox LAN synchronisation system , which automatically adds my local files to a Dropbox folder on all devices,, where my Dropbox account is signed-in.

What do you dislike most about this product?

Dropbox lacks provisions for building or automating workflows, which is important for a professional like myself incase I need to automate small, repetitive actions or processes around how I store or share files.

What recommendations would you give to someone considering this product?

I have used Dropbox, all of my professional life and while it isn't perfect, I find it reliable , secured and will recommend it to groups , teams or work institutions seeking a file storage platform.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Kyle R.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Efficient Document Management.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

What sets Dropbox Business apart from other file sharing and collaboration tools is its user-friendly interface and comprehensive set of features tailored for us. Dropbox Business offers advanced security features, including end-to-end encryption, granular access controls, and remote wipe capabilities, making it suitable for managing sensitive construction project data.

What is your favorite aspect of this product?

We utilize Dropbox Business to store and share project documents, blueprints, design files, and contractual documents securely with project teams, subcontractors, and clients. The platform's robust file versioning and access control features ensure that stakeholders have real-time access to the most up-to-date project information, improving transparency and productivity across our project workflows.

What do you dislike most about this product?

Other than the cost, nothing.

What recommendations would you give to someone considering this product?

I appreciate how Dropbox Business allows us to organize project files intuitively within shared folders, making it easy to collaborate with dispersed project teams and external stakeholders.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shreya G.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Features are great for collaboration and storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large file collaboration

What is your favorite aspect of this product?

Ability to integrate their party apps

What do you dislike most about this product?

Hangs occasionally

What recommendations would you give to someone considering this product?

Great product for large size documents and sharing

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Cons

Less Inspiring

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Ifeoma O.

My work files come together on Dropbox.

Likeliness to Recommend

Pros

Kyle R.

Efficient Document Management.

Likeliness to Recommend

Pros

Shreya G.

Features are great for collaboration and storage

Likeliness to Recommend

Pros

Cons

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

1
Since last award

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support