Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Burhan Uddin N.

Role: Finance
Industry: Manufacturing
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jun 2024

"Comprehensive and User-Friendly"

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business differentiates itself from other similar products through several key features: Ease of Use: Dropbox Business is renowned for its intuitive and user-friendly interface, making it accessible for users of all technical levels. Seamless Integration: It offers extensive integration with a wide range of third-party apps and services, including Microsoft Office, Slack, and Zoom, enhancing workflow and productivity.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its seamless integration with third-party apps and services. This feature significantly enhances workflow efficiency by allowing users to connect and collaborate using tools they are already familiar with, such as Microsoft Office, Slack, and Zoom. The ability to centralize various tools within one platform not only simplifies processes but also boosts productivity, making it easier for teams to work together seamlessly and effectively.

What do you dislike most about this product?

What I dislike most about Dropbox Business is its **cost**. While the platform offers a comprehensive suite of features and robust functionality, its pricing can be relatively high compared to some competitors. This can be a barrier for small businesses or startups with limited budgets, making it challenging to justify the expense despite the benefits.

What recommendations would you give to someone considering this product?

If you are considering Dropbox Business, here are some recommendations: Evaluate Your Needs: Assess your business requirements, including storage capacity, collaboration needs, and security concerns. Ensure that Dropbox Business aligns with these needs. Take Advantage of the Free Trial: Utilize the free trial to explore its features and integrations fully. This will help you determine if it meets your expectations and fits well with your existing workflows.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

William H.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Expensive but offers quality service.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has the best integration with third party software solutions and systems of any cloud storage option, I know about. Coupled with how easy it is to use across different access mediums ( desktop, browser and mobile ), Dropbox has been able to differentiate itself from substitute programs in key ways that truly matter, to a user like myself, as far as safe cloud based file storage is concerned.

What is your favorite aspect of this product?

The security provisions on dropbox , meant to protect my saved files from un-authrorized access is enterprise quality. With security options like two factor authentication available to me, I have not had a reason to be bothered about the security of sensitive data saved or shared through the Dropbox program.

What do you dislike most about this product?

Limited task management functionality and pricing is quite on the high side. I would say if I was to pay for this software myself, I would very likely be considering other cloud software storage program.

What recommendations would you give to someone considering this product?

I will always advocate that teams do a trial of a product , before considering full adoption.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Lars N.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Share and store files securely with Dropbox.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a centralized file storage and organization platform. As for online storage, the backup and retention features are great for peace of mind in case something is accidentally deleted. Another great feature is desktop alerts and notifications as it keeps all team members informed about developments and future steps of any project.

What is your favorite aspect of this product?

Dropbox offers us powerful collaboration features, including file sharing, commenting and editing in real time, these features are essential for our teams when we work together on different projects.

What do you dislike most about this product?

The pricing structure is a little higher compared to other options.

What recommendations would you give to someone considering this product?

Dropbox is a good option for businesses trying to increase productivity, improve teamwork, and securely store and manage their data online.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Burhan Uddin N.

"Comprehensive and User-Friendly"

Likeliness to Recommend

Pros

William H.

Expensive but offers quality service.

Likeliness to Recommend

Pros

Lars N.

Share and store files securely with Dropbox.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support