Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Kenil G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use for storing in cloud

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The user interface is unique and easy to use. File saving is easy with dropbox.

What is your favorite aspect of this product?

The cloud storage of dropbox is efficient. Dropbox is secure. There is a mobile application available so we can access data through mobile also. The user interface is easy to use.

What do you dislike most about this product?

The cost of dropbox is too high for small organization usage. The mobile application has some bugs.

What recommendations would you give to someone considering this product?

Dropbox is easy to use for file transferring between devices. Also, we can share the files with anyone through the link. We can store our data in a cloud easily, which data becomes handy to use anytime we want.

Pros

  • Continually Improving Product
  • Caring
  • Acts with Integrity
  • Helps Innovate

Michael B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Share and store documents with ease

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a series of ideal features for storing files in the cloud, it provides a good level of security. It offers a flexible and stable process of transferring files and documents of different sizes. It greatly enhances collaborative work by its ability to share files in the cloud with ease. It allows you to store files in an organized way and also facilitates the management of permissions to create secure access to documents.

What is your favorite aspect of this product?

It has a nice and simple user interface. Document storage is fast and reliable regardless of file size and type. The Dropbox account can be accessed from any device and at any time. Allows you to create backup copies of valuable files and quickly synchronize changes. Dropbox Business support is fast and efficient. It has excellent options for recovering deleted or modified files.

What do you dislike most about this product?

Dropbox Business is a considerably expensive option and the mobile app needs to be continually updated to function optimally.

What recommendations would you give to someone considering this product?

The set of features offered by Dropbox Business ensures the secure storage and synchronization of your organization's files. I recommend her for her ability to improve company shared work.

Pros

  • Reliable
  • Caring
  • Respectful
  • Fair

Andrick S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Effectiveness in cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox differs a lot from other cloud storage platforms due to its great accessibility that it offers to new users in its free trial, it offers a free trial with good features while other platforms are more limited. In addition, it differs because it is a much faster system for storing files in the cloud, many other systems take longer to process the files and store them in the cloud, while Dropbox is completely fast regardless of the number of files that are uploaded. simultaneously.

What is your favorite aspect of this product?

One of the main things I like about Dropbox Business is its excellent ability to encrypt files. Each file that I upload to my Dropbox cloud is encrypted in an automated way and generates an encryption code that allows only authorized people to access a specific file, this helps a lot so that I can share files with only a group of people. I also love the shared folder system that Dropbox Business offers me, it is great to be able to share files without having to do a complex process, just add files to the shared folder and immediately my colleagues in my IT sector will be able to have full access to uploaded files.

What do you dislike most about this product?

Editing documents in Dropbox Business is not that effective. Currently, one of the problems that Dropbox Business has is editing documents such as .docx or .excel, these files cannot be modified by several people simultaneously. Dropbox Business does not allow a file to be modified by several people, when this happens the system generates several copies of the file for the people who are editing it. I would like to be able to edit a document together, as this would facilitate teamwork online, and I could edit documents with the collaboration of my work colleagues.

What recommendations would you give to someone considering this product?

Dropbox Business is the right software for small, medium and large businesses. No matter in which industry you deploy Dropbox, it will always be a resounding success due to its great benefit of providing completely stable cloud storage. This platform allows you to send files in a matter of seconds thanks to shared links, in addition, it adds additional security in encryption keys for each file that is stored. I would recommend it without a doubt, it is an excellent option.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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