Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

714 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Paul K.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Dropbox Business, a secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business since it allows me to manage my files with ease. I like the fact that it is a cloud based software which makes it a very secure application for file storage. I like how it is easy and fast to share large files. Dropbox Business has an intuitive and user-friendly interface that makes it easy to use and learn.

What is your favorite aspect of this product?

What i like most about Dropbox Business is the great features it offers that allows you to manage your sensitive files safely in the cloud. I can access my files from anywhere anytime and share them securely and safely in the cloud.

What do you dislike most about this product?

Dropbox Business is a very secure and safe solution for file management. I lack nothing to highlight as a complain about it.

What recommendations would you give to someone considering this product?

Dropbox Business is a complete and reliable application for file management. I recommend it to all companies looking for a great platform for file management, i recommend Dropbox Business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ross H.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Reliable cloud file sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is optimal with web-based file previews they work very well and support a wide selection of file types.

What is your favorite aspect of this product?

I like Dropbox to integrate with macOS, it makes it easy to share files, control files in the cloud or locally, check current sync status of each file from the Finder, it supports macOS file metadata (keywords, color labels, among others.

What do you dislike most about this product?

With Dropbox we have no major inconsistencies it is intuitive and mirrors other file storage systems in terms of folders, subfolders and navigation, which means that it is easy to find, store and share what you need without complications.

What recommendations would you give to someone considering this product?

I recommend Dropbox is excellent software for cloud-based project collaboration as well as cloud-based file sharing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Roselyn K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A great and reliable solution for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a distinctive and unique application that allows you to store your business and personal files safely and securely in the cloud. It is the most secure software i have ever used since it provides high security for your sensitive files. Dropbox Business has a friendly and intuitive interface which makes it easy to learn and understand.

What is your favorite aspect of this product?

I like Dropbox Business because it is a great and reliable solution for cloud storage. It has a very intuitive and user-friendly interface which makes it easy to use and learn. I like the fact that i can easily access my files from anywhere and update them. Dropbox Business has a very responsive and reliable customer support team.

What do you dislike most about this product?

I use Dropbox Business every day and i like everything about it. It has never frustrated me even a single day so I have nothing to mention as a dislike about it.

What recommendations would you give to someone considering this product?

Dropbox Business is the real deal for file management. I highly recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Paul K.

Dropbox Business, a secure tool for file storage.

Likeliness to Recommend

Pros

Ross H.

Reliable cloud file sharing.

Likeliness to Recommend

Pros

Roselyn K.

A great and reliable solution for cloud storage.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support