Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

85

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Alexandra F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox lives up to its storage and backup promise

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is used at our company as a storage location for large data files. It allows us to manage a single version of the technological information pertaining to the data we handle when many people from different departments are working with it. We can organize our data and files thanks to Dropbox. It ensures the most recent version and cuts down on redundant work. It is critical to have a single repository of information when working with groups from all branches of the company. It enables you to work "follow the sun," so that in the event of a pandemic, the main plant workgroup can pick up and pass on the work done in branch offices.

What is your favorite aspect of this product?

Dropbox has excellent security and can handle sensitive or corporate data. This gives you peace of mind when using the installation for data storage and management, as well as analytical programs and results. Users can also be managed so that data and results are accessed in accordance with their roles. This can ensure that data and results are properly managed and controlled. Dropbox is simple to use and configure. However, some forethought is required to ensure that the design and jerarquy are suitable. The development of an appropriate jerarchy, as well as the use of the repository, must be planned. Dropbox is ideal for small teams as well

What do you dislike most about this product?

When working with the Dropbox desktop application, we must perform certain checks because it may occasionally display the file date and time incorrectly, necessitating manual sync and update. The use of desktop CPUs is extremely wasteful. Although file transfer is not a CPU-intensive process, it can be slowed by the application's large data storage capacity. Several recurring issues, such as video loading on mobile failing repeatedly, should be addressed in future app updates if the mobile app is used. Google Drive's mediocre data layout, sharing interfaces, and productive and user-friendly data integration.

What recommendations would you give to someone considering this product?

Dropbox appears to be more user-friendly. When completing some basic tasks, it is easier to work with. It lacks the complexity of SharePoint, but that complexity is not required in a variety of situations. It also lacks the overhead associated with more complex tools. Very appropriate for a wide range of files. It is simple to organize aided files for a project. Many projects allow you to set up and manage a user hierarchy for different levels of access. When the devices with which we work are located in a different area than the office, we receive significant assistance in achieving information security and confidentiality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Godfrey M.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

DROPBOX EXCELLENT FOR TEAMS AND PROJECTS.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Easy to use and retrieve file out in cloud. faster transmission to and from our devices. Sharing files or any type of document via dropbox is great and we can upload file to the storage and share the link with other users. The security of data is assured with dropbox.

What is your favorite aspect of this product?

Data is accessible at any time from anywhere and can be shared easily. It has excellent UI and perhaps the best functionality around sharing folders and files. The sync option allows one to work with data on multiple devices while on the go. Allows file sharing via URL link.

What do you dislike most about this product?

Basic storage capacity is just 2GB. Subscription fee are too pricey.

What recommendations would you give to someone considering this product?

I recommend Dropbox for the following reasons. It simplifies workflow in work team. Distribute a file for evaluation and discussion among team members. It has been an excellent problem solving tool for file transfer. It's straight forward and intuitive with a user-friendly UI making it easier to to upload and share files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hirani K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Love the security ,capability and accessibility.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

File security is high. Excellent file retention.

What is your favorite aspect of this product?

Provide safe place for storing documents and files . Back up functionality is huge plus. So quick to share files even large amount of data. Teams are able to collaborate easily frim any location. There is ample storage for any information.

What do you dislike most about this product?

Am very comfortable ,so far have nothing negative to say.

What recommendations would you give to someone considering this product?

Highly secured and reliable ,one must have .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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