Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

85

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Megan K.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Ease of use, functionality, usability and speed.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In the last 3 years i have been using Dropbox Business after switching from Box due to its functionality and performance. Dropbox Business is a very secure and reliable application that provides a very high security and speed when it comes to file sharing. I like how it is easy to implement, set up and use.

What is your favorite aspect of this product?

Dropbox Business enables me to store my business and personal files safely and securely in the cloud. It is a great and reliable application that does not require third-party service providers to implement. It has a responsive, smooth and clean UI which makes it easy to learn and use even for new beginners. Sharing files is easy, fast and safe.

What do you dislike most about this product?

Dropbox Business is a little bit expensive. That's the only disadvantage of it.

What recommendations would you give to someone considering this product?

If you are looking for a safe place to keep your important files, then i recommend Dropbox Business.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Aisha S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox is the ideal file storage option.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

it is an easy program to use and its cost is not very high

What is your favorite aspect of this product?

We can't function without Dropbox. We have everything we need there, so we're comfortable backing up our files. As a result, we are able to sleep well at night. We're not afraid to address a letter to several recipients in the same document. It's a great tool, and it's also quite simple to use. The ability to quickly and easily share a critical document with the whole company is another benefit of using Google Drive. Easy and efficient communication may be had. The smartphone app works perfectly, is really well-optimized, and is quite user-friendly. Dropbox may be used without being logged onto a computer.

What do you dislike most about this product?

A slow Internet connection won't speed up the process of uploading large files. Everything in the office runs slowly for some reason that I have yet to discover. The adjustments might take some time to sync up. This sort of program needs a few little tweaks to be excellent, in my opinion.

What recommendations would you give to someone considering this product?

The Dropbox Business edition is a breeze to use. Having many individuals working on the same material at the same time greatly enhances productivity. You can take notes or revise a report during a conference. With the Zoom integration, you have an ideal collaborative work environment. Our organization relies on Dropbox to keep all necessary papers, so we make sure to back up all of our programming files there as well. Because the security is so good, we can always get in when we need to without having to worry. The two-factor authentication is an additional layer of security that may be particularly handy for sensitive account transactions.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Acts with Integrity

Antony E.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A very secure and reliable tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One of the advantages of Dropbox Business is security. It is a very secure application that provides very high security for all your data. I use it daily and it enables me to manage my files from anywhere anytime across the world. Dropbox Business is easy to use and learn, no training needed to get started with it. The customer support team behind it is robust, very responsive and helpful.

What is your favorite aspect of this product?

I like Dropbox Business because it enables me to store my business and personal files safely and securely in the cloud without any fear of losing them. It is a brilliant and fantastic solution that provides high security for your sensitive files. It is extremely easy and fast to access files and share them with other colleagues.

What do you dislike most about this product?

Dropbox Business cost is high. I wish the vendor can lower the price to make it more affordable to small sized businesses.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to everyone looking for a safe place to keep their files. Dropbox Business is the solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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