Dayforce Logo
Dayforce Logo
Dayforce Inc.

Dayforce

Composite Score
8.2 /10
CX Score
8.0 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative
19% Neutral
77% Positive

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered
  • Less Effective Service

Feature Ratings

Average 84

Direct Deposit

88

Time and Attendance

87

Self Service Portal

85

HR Systems Interface

84

Tax Form Preparation

84

Compensation Management

82

Benefits Calculation

82

Taxation Deduction

82

Vacation and Leave Tracking

79

Accounting Systems Interface

78

Retirement Plan Tracking

77

Vendor Capability Ratings

Average 77

Breadth of Features

83

Quality of Features

80

Business Value Created

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Availability and Quality of Training

76

Ease of IT Administration

76

Ease of Customization

74

Ease of Data Integration

73

Vendor Support

71

Ease of Implementation

71

Dayforce Reviews

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Heidi F.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

It's going down hill...

Likeliness to Recommend

5 /10

What differentiates Dayforce from other similar products?

This is an ever-expanding product. Sometimes that's a good thing, others times not so much.

What is your favorite aspect of this product?

The WFM to payroll communication is very good.

What do you dislike most about this product?

Tax Services are horrible. The whole customer support system needs another over haul. It keeps getting worst each time they update the process.

What recommendations would you give to someone considering this product?

Do your homework and don't let them oversell you on things that are "in the works" it could be years until those features are available.

Pros

  • Security Protects
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Reliable
  • Less Generous
  • Under Delivered

Amy N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, single system of record

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

flexibility and transparency

What is your favorite aspect of this product?

the flexibility to support the product internally without a large team

What do you dislike most about this product?

The ad hoc reporting tool is weak

What recommendations would you give to someone considering this product?

It is a solid system, but you will need a BI tool to assist with reporting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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