Dayforce Inc.

Dayforce

Composite Score

8.2 /10

CX Score

8.0 /10

173 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative

19% Neutral

77% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 84

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.3

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Jami K.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Lots of new features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The amount of new features being updated

What is your favorite aspect of this product?

reports and api

What do you dislike most about this product?

support has went downhill when it used to be good

What recommendations would you give to someone considering this product?

none that I can think of

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Laurel W.

Role: C-Level
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Used Ceridian for 14+ years, still love them

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

CUSTOMER SERVICE!

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing, I have been using Ceridian for my whole career as a bookkeeper and I love their products and service

What recommendations would you give to someone considering this product?

Take the time to get it set up properly then sit back and let it do the work for you

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Praveen P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Support is constantly improving but still has room

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We had two payroll systems, a time entry system, and an HRIS. We were able to integrate them into Dayforce by synchronizing our systems with our colleagues in the United States. Because we now have uniform auditing features across the board, the payroll process is significantly more efficient and precise. Furthermore, using WFM, we may utilize a flat system (no imports) for our hourly population, which decreases the possibility of mistakes even further. We will also be moving forward with the Dayforce Benefits module in the near future.

What is your favorite aspect of this product?

The capability of standardizing payroll, TAFW, and WFM processes across multiple global regions. This, combined with a Shared Service model, has enabled us to provide backups for our administrators who work from all over the world.

What do you dislike most about this product?

One of the drawbacks of Ceridian Dayforce is the FMLA and HR Incident management tools. FMLA dating that is systematic vs. manual is harder to handle. HR Incidents are a basic model that can only be maintained by HR as opposed to parts accessible to managers.

What recommendations would you give to someone considering this product?

I appreciate how they are always upgrading and adding things. The way the modules interact with one another has improved significantly over time. The user interface is outstanding, and it provides an interesting environment for employees. The new 'Hub' implementation has been a huge success, and it is highly adaptable. It is very simple to use for end users.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Inspires Innovation

Cons

Less Caring
Less Transparent

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Dayforce Reviews

Jami K.

Lots of new features

Likeliness to Recommend

Pros

Laurel W.

Used Ceridian for 14+ years, still love them

Likeliness to Recommend

Pros

Praveen P.

Support is constantly improving but still has room

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation