Dayforce Inc.

Dayforce

Composite Score

8.2 /10

CX Score

8.0 /10

173 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative

19% Neutral

77% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 84

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.3

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Nitin S.

Role: Human Resources
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Configuration vs customization

What is your favorite aspect of this product?

TAFW, Payroll and Time and Attendance

What do you dislike most about this product?

Implementation was rough

What recommendations would you give to someone considering this product?

Get someone from IT and HR to help with the implementation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hisham A.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Good product, but not very easy to use

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Their offerings are quite similar to competitors

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Difficult to use

What recommendations would you give to someone considering this product?

Implementation will take some time and you should spend some time training

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Cons

Commodity Features
Slower Product Innovation
Less Efficient Service

Carlos P.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Human resources management with Ceridian Dayforce

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

We use Ceridian Dayforce for the constant management and order of our human resources department, obtaining a series of benefits that allow us to keep these issues in order, verifying the workforce, performances in even recruiting new employees by verifying their skills through the platform, which helps us save a lot of time and keep our hiring processes optimized.

What is your favorite aspect of this product?

Payroll and the centralization of different functions in the tool facilitate the work and keep our human staff aware of bonuses, tasks and pending activities which brings as a benefit the increase of productivity among them. It integrates perfectly well with other management systems which deepens our work and provides us with important data within the company.

What do you dislike most about this product?

Performance management sometimes has errors and does not provide real data on billable time of workers which has led us to do it manually, management reports could be more complete, we need much more evaluation data from our staff. Customer support has very long wait times which is frustrating when user concerns arise. It still has a lot of room for growth, but it is a very good software.

What recommendations would you give to someone considering this product?

It is a very scalable tool that brings a lot of productivity to companies, through its staff recruitment you can add very good employees to projects without the need to spend a lot of time searching for them, it is not possible to obtain customized reports so you have to resort to third parties in these cases, the cost is quite good considering the possibilities offered by the tool.

Pros

Reliable
Enables Productivity
Inspires Innovation
Saves Time

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Dayforce Reviews

Nitin S.

Fantastic product!

Likeliness to Recommend

Pros

Hisham A.

Good product, but not very easy to use

Likeliness to Recommend

Pros

Cons

Carlos P.

Human resources management with Ceridian Dayforce

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation