Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.2 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Talent Management category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
17% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Fair

Cons

  • Less Effective Service

Feature Ratings

Average 80

Collaboration

83

Performance Management

83

Onboarding Offboarding

83

Compensation Management

82

Learning and Development

80

Talent Acquisition

79

Employee Engagement

78

Career Pathing

77

Rewards Recognition

75

Succession Planning

75

Wellness

75

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

82

Quality of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Ease of Customization

77

Ease of IT Administration

76

Ease of Implementation

76

Ease of Data Integration

76

Vendor Support

74

Dayforce Reviews

Shaun R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

With Dayforce, we can finally get payroll right

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

My favorite feature of dayforce is that it is accessible by all employees and management. Time off requests (vacation, sick, etc.) As HR, we utilize Dayforce to keep tabs on things like employee attendance, benefits, compensation adjustments, and more. I really like how everything is in one spot and how many options there are to expand the functionality.

What is your favorite aspect of this product?

Our payroll is now much more precise thanks to Dayforce WFM. Off-cycle manual checks are now largely unnecessary. The number of off-cycle paychecks issued to address payroll problems has decreased by 75%, and the number of cheques that required manual entry has decreased by 67%. There will be much more trust and cooperation between HR, Payroll, and workers if this is the case.

What do you dislike most about this product?

The twice-yearly upgrades can cause problems due to the fact that each customer has a different configuration. Dayforce tries to assist customers in minimizing disruptions by allowing them to try out the upgrade in a staging area in advance of the production rollout.

What recommendations would you give to someone considering this product?

We can see all of our staff members in one place thanks to Dayforce, where we can also conveniently access their individual data, pay, and job descriptions, as well as run reports.

Pros

  • Performance Enhancing
  • Efficient Service
  • Helps Innovate
  • Reliable

Austin W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent platform for managing needs

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The time that is spent on manual payroll and HR activities has decreased thanks to Ceridian Dayforce. We switched from paper PTO requests in PDF format to an automated process. With almost all of their documentation, tools, and training being available on a single system, it has also reduced the time required for onboarding new staff.

What is your favorite aspect of this product?

I enjoy how they constantly enhance and incorporate new features. The way the modules communicate with one another has significantly improved over time. The excellent user interface makes for a fun working environment for personnel. The new "Hub" has been successfully implemented and is quite adaptable. It is very simple for users to navigate.

What do you dislike most about this product?

The FMLA and HR Incident management functions of Ceridian Dayforce are one of its drawbacks. The management of systematic vs. manual FMLA dates is challenging. Compared to the sections that are accessible to the management, HR Incidents are basic models that can only be maintained by HR.

What recommendations would you give to someone considering this product?

It's a terrific and useful option, so go for it. It had well-coordinated features and tools for an overall full HR experience, and we benefited much from it. Ceridian was a great tool for managing our HR procedure; it met all of our organizational objectives, and we would encourage others to use it to their advantage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew C.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

It's an Excellent Talent Management Software

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We set up Dayforce to be an all-in-one solution: payroll, benefits, and HR data are all in one location and, for the most part, interact with each other very imperceptibly. We have saved so much time since the implementation of Recruiting and Benefits/Open Enrollment in particular. Previously, these tasks were completed manually on paper.

What is your favorite aspect of this product?

Our payroll accuracy has significantly improved since we started using Dayforce WFM, and the HR team's productivity has grown as a result of the reduction in the number of duplicate data entries. Additionally, it has provided real-time access to this information for the workers and their managers, which is yet another positive development for our department's relationship with its workers.

What do you dislike most about this product?

In the past years, we have been working to create best practices and streamline our internal systems and processes. For the HR and Payroll divisions, Dayforce has proved crucial in achieving this. Additionally, it enabled us to fully automate the payment of our distinct vacation and alternate job rates, thus decreasing the administration time.

What recommendations would you give to someone considering this product?

If you are familiar with Ceridian, you should know that it is an essential enhancement for anyone looking to maximize their professional potential. It takes no time to learn how to use this all-in-one software platform, which is an HR professional's dream. Your ability to combine all of your tasks into a single, fluid system will undoubtedly boost HR productivity.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

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