Cvent Inc.

Cvent Attendee Hub

Composite Score

8.4 /10

CX Score

8.2 /10

129 Reviews Write a Review

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What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details

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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative

12% Neutral

84% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Gamification

Branding and Visual Customization

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Also Featured in...

Virtual Event Management

Score 8.4

View Cvent Attendee Hub in this category (opens in a new tab)

Cvent Attendee Hub Reviews

Sarah J.

Role: Operations
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use for both event planners and attendees!

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

Ease of use and quality of the product.

What is your favorite aspect of this product?

Easy to design and easy for attendees to use and access content.

What do you dislike most about this product?

Professional appearance and design and delivery of virtual content.

What recommendations would you give to someone considering this product?

Make sure you have staff that are comfortable with the technology as there is a bit of a learning curve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kiley C.

Role: Industry Specific Role
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Great features and easy to use, but can be pricey

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

The customizability of Attendee Hub makes possibilities limitless. There is so much you can do with this one platform to make your events really stand out. While other aspects of Cvent events can be costly, this particular feature is worth its weight in gold.

What is your favorite aspect of this product?

I really love the customizability, but I especially love the home page cards. It's such a unique but simple feature that can add so much to your event page.

What do you dislike most about this product?

When you're first learning the product, some of the language and terminology can be a bit unintuitive. Once you get a hold of it it's fairly easy, but it takes a lot of playing around to figure it out at first.

What recommendations would you give to someone considering this product?

Check out a Cvent Event first. It helps to really see what the Attendee Hub is capable of before jumping in and will ultimately give you some great ideas to take your event to the next level.

Pros

Helps Innovate
Continually Improving Product
Saves Time
Respectful

Cons

Charges for Enhancements

Fatima H.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Efficient but also innovative and evolving

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

It's intuitive and easy to use for our attendees who are tired of learning new platforms

What is your favorite aspect of this product?

We have a good balance of controlling the content but also having support where we need it

What do you dislike most about this product?

There were some key features missing last year that we are told will be available this year: custom pages were hard to design, attendees could not chat/message each other

What recommendations would you give to someone considering this product?

make sure it's a good fit for your audience!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cvent Attendee Hub

What is Cvent Attendee Hub?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Cvent Attendee Hub Ratings

88 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cvent Attendee Hub?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Event Management

Cvent Attendee Hub Reviews

Sarah J.

Easy to use for both event planners and attendees!

Likeliness to Recommend

Pros

Kiley C.

Great features and easy to use, but can be pricey

Likeliness to Recommend

Pros

Cons

Fatima H.

Efficient but also innovative and evolving

Likeliness to Recommend

Pros

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Feature Ratings

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Gamification

Branding and Visual Customization

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization