Cvent Inc.

Cvent Attendee Hub

Composite Score

8.4 /10

CX Score

8.2 /10

129 Reviews Write a Review

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What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details

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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative

12% Neutral

84% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Gamification

Branding and Visual Customization

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Also Featured in...

Virtual Event Management

Score 8.4

View Cvent Attendee Hub in this category (opens in a new tab)

Cvent Attendee Hub Reviews

Genyerbet Jose V.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Event management platform

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

It is very appropriate to say being a very simple platform with which we can make all our events and important meetings at the level of guidelines as well as the sales and marketing departments of my organization. This software helps us to coordinate the publication of events within the local communities as well as being our database for all the information.

What is your favorite aspect of this product?

The evolution they are having with the code of this software is excellent because it is constantly evolving with their clients at the forefront of their changes and always keeping in mind the needs of the clients, venue search, event website, event mailings, event attendance registration/tracking, virtual platform integration, evaluations that are more constant than ever.

What do you dislike most about this product?

Being a quality software has a great cost, it should have a module for small businesses and depending on their traffic flow have a rate so that you are more accessible and a self-help center and help for frequent doubts of users or at least more explanatory tutorials that teach you better the usefulness of each module in the most understood languages worldwide.

What recommendations would you give to someone considering this product?

With Cvent we can manage all our event needs within a single platform which can add more presence to the product or service that will be given in the presentation, The abstract management is very developed. There are many things you can do with it, you just have to know how, it is recommended for larger companies due to the level of attention they will implement to the mass, being a company you have to learn better the use of the platform.

Pros

Reliable
Caring
Acts with Integrity
Generous Negotitation

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Fantastic product for Event Management !!!

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Unique Features
Caring
Saves Time

Kim W.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Robust, easy to use program! Costs a bit more!

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

It is very functional and looks great! It gives both the attendee and the exhibitor a positive experience when dealing with a virtual event.

What is your favorite aspect of this product?

It adds a level of sophistication to our events and we look professional every time.

What do you dislike most about this product?

integrating the exhibitors into the event. The Exhibitor portal needs some work.

What recommendations would you give to someone considering this product?

If you can afford it, it is a great option for your events.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Cvent Attendee Hub

What is Cvent Attendee Hub?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Cvent Attendee Hub Ratings

88 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cvent Attendee Hub?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Event Management

Cvent Attendee Hub Reviews

Genyerbet Jose V.

Event management platform

Likeliness to Recommend

Pros

Fantastic product for Event Management !!!

Likeliness to Recommend

Pros

Kim W.

Robust, easy to use program! Costs a bit more!

Likeliness to Recommend

Pros

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Feature Ratings

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Gamification

Branding and Visual Customization

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization