Creately Logo
Creately Logo
Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Reviews

lori c.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Great Product, makes life easier!

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Creately stands out among similar products with its user-friendly interface, real-time collaboration, diverse template library, seamless integration with popular platforms, offline mode, extensive customization options, and robust security features.

What is your favorite aspect of this product?

One favorite aspect of Creately for many users is its seamless real-time collaboration feature. Being able to work together on diagrams simultaneously enhances teamwork and productivity, allowing users to brainstorm, review, and refine ideas together in real-time. This feature fosters a sense of unity among team members, making Creately a preferred choice for collaborative projects.

What do you dislike most about this product?

Pricing structure. While Creately offers a range of features and functionalities, some users may find the pricing plans to be higher than other similar tools. Additionally, certain advanced features may be available only in higher-tier plans, which could be a drawback for users with budget constraints or specific feature requirements.

What recommendations would you give to someone considering this product?

Evaluate Pricing Plans: Carefully review Creately's pricing plans to ensure they align with your budget and requirements. Consider factors such as the number of users, features included in each plan, and any additional costs for advanced features or integrations.

Pros

  • Continually Improving Product
  • Saves Time
  • Client's Interest First
  • Generous Negotitation

Cons

  • Vendor Friendly Policies

Julie M.

  • Role: Consultant
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2024

Convenient, easy to use tool!

Likeliness to Recommend

5 /10

What differentiates Creately from other similar products?

It isn't that much different from LucidChart.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

I think it is a little pricey for full capabilities.

What recommendations would you give to someone considering this product?

To utilize a trial of it

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Altruistic

Pınar i.

  • Role: Student Academic
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

This app is perfect about diagram and schema.

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Artificial intelligence

What is your favorite aspect of this product?

Respectful

What do you dislike most about this product?

Artificial intelligence

What recommendations would you give to someone considering this product?

Using is more Relax

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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