What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
1% Neutral
98% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Product Management

91

Workflow Management

91

Feature Management

91

Social Collaboration

90

Backlog Management

88

Release Planning

87

User Needs Management

86

ALM Integration

86

Idea Management

85

Visual Roadmap

82

Strategic Vision

81

Vendor Capability Ratings

Average 86

Business Value Created

92

Quality of Features

91

Ease of Implementation

91

Ease of Data Integration

89

Breadth of Features

89

Product Strategy and Rate of Improvement

87

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Vendor Support

80

ClickUp Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great resource for managing projects and tasks.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp helps me manage my work, set and monitor objectives and allocate my time throughout the day. ClickUp keeps team members informed of each other's work; we can look back on previous projects and monitor faults and failures, as well as changes to resolve them, all on one platform.

What is your favorite aspect of this product?

I enjoy ClickUp collaboration tool and having all of our teams' work in one spot. These project management tools assist in keeping everyone involved informed and up to date on progress reports. I appreciate the adaptability. Spaces, folders, states, boards, notes, views, and so on. It gives me a lot of leeway in configuring a system that works best for me.

What do you dislike most about this product?

I find the UI to be unintuitive, with several options, buttons and tools crowded into a single screen. When I use it, I notice that my eyes are divorced from everything, and I can only describe one or two buttons that I click vs the other 100 that are pushed. Maybe it's because my ClickUp requirements aren't as complicated as others', but I'm hoping they'll improve and simplify their UI.

What recommendations would you give to someone considering this product?

I would recommend starting with a more simple solution than ClickUp and then going on to something like ClickUp if your company demands surpass that platform. If this is your team's first project management tool, I believe it may be overwhelming.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software to manage projects.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Organize a fully remote team to facilitate mutual tracking, reporting, and conversation. I also like the ability to see team productivity at a glance on the workload dashboard. Previously, I created presentation slides to explain ideas and notebooks to write ideas. I used other software for the board and Microsoft Word for the list. Now I do everything with ClickUp. You no longer set an alarm on your phone just to let go without telling yourself exactly what to do at that time.

What is your favorite aspect of this product?

It's up to me how much detail I want to use from task management, dashboards and views. You can combine any workspace to suit the work you are thinking about or managing. What I like most about ClickUp is the ability to use different list, board and calendar views in one place. Previously, I used separate software for lists, boards, and calendars. I also like ClickUp's custom fields and file insertions because I don't have to save the screenshots in a separate folder.

What do you dislike most about this product?

It was daunting at first to understand all of the tools and capabilities in ClickUp. I had to watch a lot of YouTube videos and searching to figure out where to click, add, and utilize a given function. My contractors (some of whom are elderly) frequently miss alerts and have difficulty joining ClickUp since the interface for visitors is tough to use. ClickUp may sometimes be overwhelming for my clients.

What recommendations would you give to someone considering this product?

We recommend that you use ClickUp because it can replace all other work schedules and management programs. ClickUp has become the first site you visit to see what you need to do for the day as soon as you start the day. Use it as a reminder at work to make you feel guilty if you don't get your work done on time. ClickUp is everything you need for a PM tool. It's very affordable and can cover all enterprise use cases, from simple to very complex.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Robin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ClickUp for project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Notifications and integration with Slack, it is very useful to manage a project, track deadlines, create Gantt charts, the user interface is intuitive and easy to use than other similar PM platforms.

What is your favorite aspect of this product?

It works well, it is useful for creating creative projects, it is easy to use and very customizable, keeping us up to date and constantly monitoring the progress of our projects to meet our goals and deadlines. It improves collaboration and productivity, I like its intuitive interface and it supports integration with our time tracking system right out of the box.

What do you dislike most about this product?

External integrations don't work very well.

What recommendations would you give to someone considering this product?

Easy to manage a project, it is very stable, works well and has very responsive support.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

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