ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

ClickUp Integrations: Simplifying Processes

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Its strong bidirectional synchronization with IT service management (ITSM) solutions such as ServiceNow or Jira ensures a seamless process. Incident tickets flow into ClickUp and generate new tracked incidents and checklists automatically. This integration goes beyond ticket replication; it allows me to set up dedicated project rooms within ClickUp. These rooms are designed for high-impact escalations that require comprehensive responses from our versatile team of experts. The sophisticated filtering capabilities of ClickUp enable this.

What is your favorite aspect of this product?

I can quickly connect with database administrators, network engineers, developers, and on-call security analysts. ClickUp integrates with our capacity and portfolio project management (CPPM) solutions, such as Planview or Clarity, to seamlessly map your service roles and schedules. Discussion threads, accompanying documentation, and tasks within ClickUp ensure that everyone stays in sync during critical operations.

What do you dislike most about this product?

Although the initial setup for each integration requires API configurations, the subsequent smooth operation is well worth the effort. ClickUp connects disparate systems, making our processes run smoothly. We can initiate, track, and manage all helpdesk activities within ClickUp, without the need to switch between multiple management tools. This significantly improves the efficiency and situational awareness of my team.

What recommendations would you give to someone considering this product?

ClickUp establishes a direct connection to our asset management system, such as SolarWinds. This integration allows distributed hardware and software inventories to be imported. Automated rules efficiently generate traceable ClickUp projects for deployments, upgrades, audits, and end-of-life (EOL) planning across multiple locations. This consolidated hub for all technology lifecycle activities helps prevent overlooked devices and missed deadlines. ClickUp Integrations simplifies processes and creates a path to a more efficient and agile future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Shyam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

what makes people get things done.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

no one else can match our ability to customise and integrate.

What is your favorite aspect of this product?

totally changed how i work, but it took some time to get used to. fully customisable to meet all of your project management needs.

What do you dislike most about this product?

because it has so many features, it can be confusing.

What recommendations would you give to someone considering this product?

this is something that teams that really want to streamline their processes should definitely look into.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent task manager and collaboration tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Lots of customizability.

What is your favorite aspect of this product?

Task management and collaboration with others.

What do you dislike most about this product?

Interface takes a little getting used to.

What recommendations would you give to someone considering this product?

If you want to streamline productivity and manage lots of tasks between multiple people, give it a try!

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Security Protects

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