Cisco Jabber

What differentiates Cisco Jabber from other similar products?

We use the program in the company for all communication between employees and employees - customers. Among all the options we saw, this was definitely the best, as it is a very intuitive software, with useful tools such as screen sharing and live chats during video calls.

What is your favorite aspect of this product?

Allows you to record calls and video calls, individual and group, to have a backup and thus not lose important details of the meeting. It also has messaging and chat, which allows us not only to communicate but also to send and receive attachments. The program has a mobile application, which is perfect for taking calls, chats and videos outside the office.

What do you dislike most about this product?

I can't say something I don't like about the program, if I had a complaint, it would be that sometimes it takes a while to load the existing chats and to find the files received, but I guess it's a problem of internet connection failures than problems with the program itself. It might be a bit expensive for some small businesses, but it has worked out quite well for us.

What recommendations would you give to someone considering this product?

Thanks to this program communications between employees have improved considerably, we have a more fluid communication and focused on meeting the objectives. The video calls look perfect and the calls are heard without interruptions, all its functions are very useful and it is an easy to use program.

What differentiates Cisco Jabber from other similar products?

Document and file sharing is enabled. Hybrid application as it is available on web and on-premises installation. High quality videos when video calling.

What is your favorite aspect of this product?

Collaboration through messaging and calling between users. Screen sharing is highly enabled. Instant messaging between users.

What do you dislike most about this product?

Lack of free trial version for training and learning. Cisco requires additional skills for configuration.

What recommendations would you give to someone considering this product?

Cisco jabber is a great tool for collaboration between users located between different locations.

What differentiates Cisco Jabber from other similar products?

Cisco Jabber is our communication hub in the organization, its multiple benefits to strengthen communication and collaboration, for team members, there was a steady increase in team productivity, we currently have it deployed as a softphone for remote workers. including helpdesk inquiries, financial assistance and registration information.

What is your favorite aspect of this product?

It is a very complete application in every sense of communication, gives you the ability to have your extension on your computer, mobile or Tablet, being able to send messages to your colleagues, share documents, screens, access voicemail or even videoconferencing rooms gives the opportunity to work remotely (Depending on the position), Allows daily operations to continue without having to be at the desk.

What do you dislike most about this product?

Being such a simple API they do not take into account its platform design which can be improved, it also does not allow you to call meetings and it cannot be synchronized with the desktop version so you lose all your chats if you go somewhere else. It should enable an option to invite people outside the organization to a videoconference and no less important to register numbers, security reasons a caller ID.

What recommendations would you give to someone considering this product?

We rely on Jabber where it shows us that for teams where individuals multitask it achieves a quick resolution, as no groups are needed to resolve these types of issues. It also provides a unique tool that replaces the need for a mobile or office phone. It is best suited for screen sharing. regardless of geographic location, it is a great advantage for those who value such uniformity/simplicity.