What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Vendor Capability Ratings
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ChatGPT Reviews
Larry C.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Very useful with some notable limitations.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The only comparable product I've tried is Google Bard (now called Gemini). At this point, I can't really say which is better. I have had better results with Bard and with ChatGPT on different occasions. I should also mention that I've only used them for writing, research, and content creation, not for more technical tasks such as coding.
What is your favorite aspect of this product?
It's easy to use and can work for many purposes.
What do you dislike most about this product?
Unreliability when it comes to accuracy.
What recommendations would you give to someone considering this product?
Use it but never consider the results a finished product. You'll still have to do your own research, editing, and fact-checking.
Pros
- Enables Productivity
- Performance Enhancing
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Tushar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
"Efficient and user-friendly, "
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Compared to other solutions, ChatGPT's sophisticated natural language processing makes it stand out by offering more responses that are contextually appropriate.
What is your favorite aspect of this product?
The adaptability of this device is my favorite feature. It is quite beneficial in various situations and excels at a range of activities, including producing creative content and informative information.
What do you dislike most about this product?
The occasional propensity of ChatGPT and related AI models to provide irrelevant or nonsensical responses is a frequent point of criticism. Users looking for specific information or having significant conversations may find this frustrating.
What recommendations would you give to someone considering this product?
The occasional propensity of ChatGPT and related AI models to provide irrelevant or nonsensical responses is a frequent point of criticism. Users looking for specific information or having significant conversations may find this frustrating.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vana V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Innovative AI Powerhouse Boosting Productivity
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out because it gets the context right and responds in a way that makes sense, all thanks to OpenAI's focus on making it better and keeping it responsible. It's like talking to a smart friend who knows a lot.
What is your favorite aspect of this product?
My favorite part about ChatGPT is how it can dive into almost any topic you can think of, giving you detailed answers or creative ideas, almost like it knows exactly what you're looking for.
What do you dislike most about this product?
Sometimes, ChatGPT might miss the mark on highly specific or technical queries, which can be a bit of a letdown when you're hoping for pinpoint accuracy.
What recommendations would you give to someone considering this product?
Give ChatGPT a try for a variety of tasks, from drafting texts to solving complex problems, but keep a critical eye on its responses. It’s a powerful tool, but always double-check the information, especially for critical or specialized topics.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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