Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Ruth M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A brilliant tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

For the last 3 years i have been using Box and it has enabled me to collaborate on files with other colleagues easily and faster. It is simple to implement and set up. Again Box allows you to share your files with ease regardless of where you are.

What is your favorite aspect of this product?

Everything about Box is amazing. It is designed with an intuitive and user-friendly interface which makes it easy to learn. It allows you to store your business and personal files safely in the cloud. I can access my folders, and instantly share files.

What do you dislike most about this product?

Box us a complete software for file storage. Nothing to mention as a downside.

What recommendations would you give to someone considering this product?

I have used Box and it is a great software for file storage. Try it asap.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ann M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very Secure and Affordable - Box

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box makes it easy to protect business data while making it easy to share content with team which enhances collaboration and productivity.

What is your favorite aspect of this product?

I like that Box is very secure and offers great features that makes sharing content easy. Accessing content is easy whether using a mobile or web device Box is scalable which is a plus for business Using Box is easy and one need no prior exposure

What do you dislike most about this product?

For the 4 years I have used Box, I have had no flaws

What recommendations would you give to someone considering this product?

If you are looking for a secure software to store and share your business content, then you need Box. It is also very affordable and easy to use.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Glad m.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great for real time sharing of files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is an intuitive product that provides large cloud storage. It also allows for real time sharing of files. Again it allows for collaboration in document formation.

What is your favorite aspect of this product?

The fact it allows for real time sharing of files and cloud storage space.

What do you dislike most about this product?

The search tool is slow. One takes alot of time to search for a file.

What recommendations would you give to someone considering this product?

It is the best when it come to real time sharing of files and cloud storage.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Saves Time

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