Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Tricia C.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An intelligent tool for files storage and sharing.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

This tool provides cloud backup to files. It's very useful with files syncing. Box is very secure as it makes it simple to store business data.

What is your favorite aspect of this product?

Box is a good cloud storage service for files. Enhance secure files sharing. This tool is reliable with documents collaboration. It's simple to organize and manage files and documents with Box.

What do you dislike most about this product?

Until today,I lack anything challenging to mention as a dislike.

What recommendations would you give to someone considering this product?

I find Box to be very suitable solution for files storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A remarkable and amazing experience with Box.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Searching files with Box is very simple. It's simple to collaborate with my teams through files sharing. Box offers many integration with many third-party APIs.

What is your favorite aspect of this product?

The best thing about Box is the ability to store and share files more secure anywhere and anytime. Box also allows me to sync files and documents effectively. It's simple to access files quickly with Box. Files stored online can be organized and managed more neatly with Box.

What do you dislike most about this product?

To be genuine,I haven't experienced much difficulties when using Box as it caters for all my needs.

What recommendations would you give to someone considering this product?

Everything should try Box as I find it to be more secure and convinent for files storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gichura M.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Why Box Is The Best

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is offers many capabilities and features in a single platform. It is highly secure and offers better content collaboration features besides being easy to use. Compared to many of its competitors, it beats them hands down.

What is your favorite aspect of this product?

I like the security features of box as well as content collaboration capabilities. The software leaves a lot to be desired when it comes to managing and increasing employees productivity. It is also an affordable solution.

What do you dislike most about this product?

I have only experienced the good side of Box.

What recommendations would you give to someone considering this product?

For businesses looking for a content collaboration software that never disappoint, Box is the tool. It is affordable and secure and will make content collaboration a breeze.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

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